Requisition ID:  117378

IT Specialist, Sightline

Johns Hopkins Sightline - Unleash Your Impact


The Johns Hopkins Sightline Business Modernization Project is more than just a job - it's a mission. We're tearing down walls to unleash the full potential of our people. Baltimore, ranked a top 2024 destination by the New York Times, is your backdrop as you join a dynamic and entrepreneurial team to reimagine the way Johns Hopkins works. We're not just simplifying processes and transforming technology - we're empowering people to focus on what matters most: research, teaching, patient care and community impact.


Does this sound like you?

  • Thrive in fast-paced environments with daily new challenges and opportunities.
  • Are passionate about simplifying complex systems to change people’s lives.
  • Believe in transformation that empowers, not hinders, the front-line people.
  • Have experience in process improvement, technology implementation, or project management.
  • Enjoy analytical thinking and problem solving.
  • Communicate clearly with a team.
  • Possess a desire to grow and learn.


Joining Sightline means you’ll

  • Work with cutting-edge technology.
  • Join a collaborative team of experts in higher education and healthcare.
  • Build new skills with a team that encourages creativity, innovation and personal growth.
  • Gain valuable experience and expertise in process improvement, technology implementation, and change management.
  • Enjoy a competitive salary and benefits package that includes health insurance, retirement savings plans, telework options, and generous paid time off.


Become an architect of change and help shape the future of Johns Hopkins University and Medicine alongside a passionate team in Baltimore's vibrant hub.


Sightline is seeking an IT Specialist - Sightline, who is primarily responsible for supporting the efforts of the Sightline Project Managers in their efforts to manage and report on all aspects of the Sightline Project Team. 

Position will support the implementation of a full suite of ERP products spanning Supply Chain, Finance, Sponsored Projects, HR, and Payroll. Position will support the entire landscape of Johns Hopkins including the University, Health Systems, and all affiliates except that of APL. Position will interact regularly with functional staff, technical staff, change management teams, and training teams. Position will report directly to the IT Director, PMO but will have a dotted line responsibility to each of the IT Project Managers.


Specific Duties and Responsibilities

  • The responsibilities listed below are typical examples of the work performed in this position.
  • Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.


Analysis & Requirements Gatherings

  • Position will work with IT Project Managers to complete duties assigned which may include but are not limited to,
  • Facilitating the sharing of resources, tools, methodologies, techniques
  • Enabling consistent use of policies, procedures, templates
  • Implementing dashboards, scorecards or other project metrics
  • Communicating strategic work/progress including documenting necessary escalations, risks, issues


Design & Development

  • Position will execute work concurrently with a number of resources across the Sightline project and must be able to demonstrate the appropriate capabilities within them, including but not limited to Smartsheet, Confluence, Vizio, PowerPoint, and JIRA.
  • Follows defined task lists by using basic programming skills to complete projects of limited scope and meet required milestones.
  • May assist in writing functional specifications for use by programmers and business analysts to develop technical solutions.
  • Under guidance, change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for simple application development tasks.


Testing & Documentation

  • Assist with creating and documenting simple test scenarios using the appropriate testing tools to validate and verify application functionality.
  • Test changes by using the appropriate simple test scenarios to identify errors. Maintain documentation materials that serve as technical and/or end-user references.


Implementation & Maintenance

  • Provide basic application and desktop support by triaging and resolving simple issues to ensure prompt and effective service.
  • Perform other related duties as requested.


Work Location

  • Hybrid work arrangements, negotiable, at Mt. Washington.


Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Two years related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Intermediate user of Smartsheet, Microsoft Vizio, JIRA, Confluence, PowerPoint.

 


 

Classified Title: IT Specialist 
Job Posting Title (Working Title): IT Specialist, Sightline   
Role/Level/Range: ATO 37.5/02/OF  
Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Mon-Fri 8:30am-5:00pm 
FLSA Status: Non-Exempt 
Location: Hybrid/Mount Washington Campus 
Department name: ​​​​​​​Sightline  
Personnel area: University Administration 

 

 


Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hybrid: On-site 3-4 days a week