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Job Req ID:  47317

Innovation Program Director - CCI

 

General Summary/Purpose:

Johns Hopkins University seeks an Innovation Program Director for its soon-to-be-launched center focused on public sector innovation, city transformation, and civic engagement. The new center will become a globally recognized organization focused on advancing the art and science of public sector innovation, especially among local governments. Specifically, the center will advance research, engage students, and support local governments around organizational, program, and policy innovation.
 
Working closely with the inaugural Executive Director and other senior leadership, the Innovation Program Director will play a critical role in developing the center, designing and delivering programs, and building a team to increase the legitimacy and impact of local government innovation with a special emphasis on the ways in which residents contribute to the design, development, and delivery of new services and policy approaches. The Innovation Program Director will work in close collaboration with Bloomberg Philanthropies, which has been a pioneer in supporting creativity with city halls for the past decade and is providing the initial funding for the new center. 
 
Under the direction of the Innovation Program Director, the Center will deliver technical assistance and training to city hall teams, to help them engage residents more effectively, design creative initiatives to tackle urban challenges, and apply approaches such as human-centered design, crowdsourcing, and behavioral science to deliver better results for residents. The selected candidate must have expertise in public sector innovation and experience leading teams or organizations; an understanding of local government; exceptional leadership skills; comfort liaising with the highest levels of city government; and a deep commitment to impact and measurement.
 
The Innovation Program Director must have a forward-thinking mindset and the vision to lead innovation strategy and deliver impactful programs that benefit city residents, both expanding on the legacy of existing initiatives and designing new ones. Our ideal candidate will demonstrate a strong point of view on the opportunity to reimagine the role and opportunities of local governments, what it means to create meaningful civic engagement, and the capacity for transformational resident-driven innovation. 
 
The new center is committed to addressing structural and entrenched racism and recognizes the public sector’s role in perpetuating these legacies over time and addressing them today. We are looking for a leader committed to dismantling structural and entrenched racism and addressing these issues, both as they build a new organization and advance this work in communities.

 

This position reports to the Executive Director. 

 

Specific Duties/Responsibilities:

  • In partnership with Center leadership and funders, developing a strategy for innovation programming that helps build the field of public sector innovation, including establishing clear goals and measuring progress towards those goals 
  • Overseeing the delivery of multiple innovation programs in cities around the world in coordination with staff, partner organizations, and philanthropic funders
  • Establishing the Center as an international thought leader for government innovation
  • Overseeing the development of materials presenting innovation trends and results seen in cities
  • Developing and documenting best practices in the field of government innovation, ensuring local governments can learn from one another 
  • Building a world-class team to deliver innovation programming, and providing regular professional development on best practices and delivery methods
  • Overseeing the work of center staff and partner organizations delivering technical assistance, ensuring engagements meet targeted goals and are delivered on budget
  • Building and maintaining strong relationships with city leaders, elected officials, and critical stakeholders
  • Representing the center to external stakeholders including governments, philanthropy, nonprofit organizations, and academic and public sector leaders
  • Other duties as assigned


Minimum Qualifications (mandatory):

  • Master’s degree in public policy or related field
  • At least five years’ experience in the field of government innovation
  • Experience managing diverse teams
  • Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula

 

Preferred Qualifications:

  • City hall experience or other experience working with cities 
  • Government transformation and program delivery experience, changing how government works to serve residents and delivering results-oriented programs, from design to implementation to storytelling and impact measurement
  • Diplomatic and customer service orientation to liaise with the highest levels of government and successfully achieve common goals in cities—maximizing the impact of programs, pushing for new innovation methodologies that may be unfamiliar, and collaboratively clearing roadblocks
  • Interest in forging relationships between cities and growing a worldwide network of government innovation practitioners
  • Strong communications skills to serve as a persuasive representative for programs with cities and partner organizations and at public forums
  • A record of strong professional achievements in public policy, public administration, or a related field
  • Proven ability to develop, manage, and thrive in relationships with public sector executives and senior staffers
  • Seasoned personnel skills to manage a team of mid-level professionals
  • Ability to work in and lead teams in a result-driven workplace
  • Extensive familiarity with government, nonprofit, and philanthropic stakeholders 
  • Understanding of and ability to communicate stories about the impact of innovation on the public sector


Special knowledge, skills, and abilities: 

  • Experience with Microsoft Office, G Suite, and project management applications
  • Familiarity with learning management systems
  • Experience using project management and collaboration software such as Asana and Slack
  • Demonstrated effectiveness in coordinating with subject matter experts
  • Understanding of qualitative and quantitative research methods
  • Excellent oral, written, communications, and research skills
  • Commitment to a collegial workplace
  • Capacity to work independently and in a results-oriented workplace
  • Ability to work on multiple projects concurrently


Level of Independent Decision Making:

  • High level of independent decision making
     

Classified Title: Sr. Program Manager 
Working Title: Innovation Program Director - CCI  ​​​​​
Role/Level/Range: ATP/04/PG 
Starting Salary Range: Commensurate with Experience
Employee group: Full Time 
Schedule: 5/37.5 
Exempt Status: Exempt  
Location: 01-MD:Homewood Campus 
Department name: 60006654-KSAS - Centers for Civic Impact 
Personnel area: School of Arts & Sciences

 

The successful candidate(s) for this position will be subject to a pre-employment background check.

 

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

 

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

 

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

 

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

 

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