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Job Req ID:  45076

International Services Advisor

General Summary/Purpose

Provide advising, programming, and other support services to international students, exchange visitors, and employees of all JHU campuses and sites.  Serve as authorized school official for student (F-1) and exchange visitor (J-1) programs, working individually and with other staff to ensure compliance with immigration regulations and reporting requirements. Participate in outreach and training activities of the Office of International Services.  Primary back-up to OIS Administrative Coordinator.


Specific Duties & Responsibilities

  • Advise international students (undergraduate, graduate, and professional) and exchange visitors on matters pertaining to their immigration status, related concerns, administrative and cultural issues. Specifically, advise students and exchange visitors, individually and in groups on:
    • F and J immigration regulations
    • Issues of cultural adaptation and culture shock
    • Laws pertaining to employment eligibility and employment verification (form I-9), Social Security Numbers, driver’s licenses and related issues
    • Other individual concerns related to their status as an international student or scholar at Johns Hopkins
  • Serve as Designated School Official and Alternate Responsible Officer for Student and Exchange Visitor Program [SEVP].
    • Process immigration benefits for international students and exchange visitors.
    • Generate immigration documentation (I-20, DS-2019 forms) for new and continuing international students/exchange visitors.
    • Provide advising during assigned walk in advising hours and scheduled appointments.
    • Manage assigned reports and alerts in the Student and Exchange Visitor Information System (SEVIS).
  • Provide front desk coverage.
    • In the absence of the Administrative Coordinator, provide primary front desk coverage.
    • Assist visitors to the OIS who need to collect documents or see an OIS advisor.
  • Limited advising, as trained, on other immigration classifications as they relate to international students and exchange visitors.
    • Provide basic advising on H-1B, O-1, TN and other employment based non-immigrant statuses, referring to Sr. International Services Advisors as appropriate.
    • Advise on use of B-1/B-2 and other visitor immigration statuses.
  • Participate in formal and informal outreach for the Office of International Services, including:
    • Programming on immigration benefits, cultural adjustment, and related issues for students and exchange visitors.
    • Regulatory, procedural and cultural training for University faculty and staff.
  • Assist in the administration of the Office of International Services.
    • Serve on assigned OIS committees, working groups and task forces.
    • Serve as liaison to academic and administrative units as assigned.
    • Represent OIS on University committees.
    • Assist in the training of new OIS staff and student assistants.
  • Perform other duties as assigned.

Minimum Qualifications (Required)

Bachelor’s degree or equivalent,

Two (2) years professional experience. 


* JHU Equivalency Formula: 18 graduate degree credits may substitute for one year of experience..For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. *



Preferred Qualifications

Master’s degree


Special Knowledge, Skills, and Abilities

Must be U.S. citizen or Permanent Resident to meet regulatory requirements as a Designated School Official and Alternate Responsible Officer. 

  • Knowledge of or demonstrated ability to learn U.S. Immigration laws and regulations pertaining to international students and exchange visitors. 
  • Demonstrated ability to work on multiple complex tasks with limited supervision.
  • Strong analytical and organizational skills. 
  • Excellent written and oral communication skills. 
  • Prior experience working in international education or other overseas experience.


Classified Title: International Services Advisor 
Working Title: International Services Advisor  ​​​​​
Role/Level/Range: ACRP/03/MC 
Starting Salary Range: $45,195 - $50,000 /Commensurate with Experience
Employee group: Full Time 
Schedule: Monday - Friday, 8:30 a.m. to 5:00 p.m./ 
Exempt Status: Exempt  
Location: 01-MD:Homewood Campus 
Department name: 10000052-International Services, Office of 
Personnel area: University Administration


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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