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Job Req ID:  101117

LAN Administrator II

The Whiting School of Engineering employs server and workstation technologies to support academic, research, and administrative activities. Leveraging enterprise tools within WSE IT, this LAN Administrator II position will support the departments of WSE in their use endpoint computing devices on Windows, Macintosh, and mobile platforms.

Specific Duties & Responsibilities:

  • Work with faculty and administrative staff in supported departments to resolve immediate issues and assists more senior WSE IT staff in designing preventative measures for future problems.
  • Collaborate with WSE IT system administrators to test new software and plan deployments that will have an impact in WSE.
  • Take direction from the director and other WSE IT system administrators on needs and goals. Proposed solutions are reviewed with the team to determine their appropriateness and to plan implementation.
  • Collaborate with Hopkins central IT services and external vendors on software products and technology solutions

Specific Systems, Applications & Projects:

  • KACE Service Desk system: Uses existing KACE system to manage help requests (tickets), perform hardware / software inventories, and software distribution.
  • Desktop backup and encryption: Crashplan is a cloud-based desktop backup system with installable clients. Native OS-specific encryption functionality is used.
  • Microsoft Deployment Toolkit (MDT) – is a toolset for automating desktop and server deployment that reduces deployment time and standardizes desktop and server images, along with improved security and ongoing configuration management. This position will use MDT to deploy images created by others in WSE IT.
  • Microsoft System Center Configuration Manager (SCCM) – provides application delivery, desktop virtualization, device management, and security that make it possible to enable productivity amidst device proliferation for the Windows platform. This position will use SCCM to deploy packages created by others in WSE IT.
  • File, desktop imaging, and other supporting servers that run the tools used in completion of tasks.

Scope of Area, Project & System Support:

  • Direct support of several hundred users across WSE departments, including faculty, staff, postdoctoral fellows, graduate and undergraduate students, with a diverse set of needs for research, administrative and instructional computing.

Special Knowledge, Skills, & Abilities:

  • In-depth knowledge of client desktop and mobile operating systems and environments.
  • Basic knowledge of Active Directory structure, with facility in managing users, groups, and computers within AD, as well as understanding of how device and user policies for Windows, Mac, and iOS can be leveraged.
  • Imaging with MDT and SCCM
  • Broad understanding of fundamental IT principles that result in maintainable, secure systems supporting a wide array of applications.
  • Ability to work independently as well as part of a team, ability to support customers of all sorts (students to deans, non-technical to experts).

Preferred Skills:

  • KACE and Crashplan
  • Relevant certifications in Windows technologies or IT security a plus.

Minimum Qualifications
  • Two years college coursework.
  • Three years related experience.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications
  • Knowledge in the assigned IT environment.



Classified Title: LAN Administrator II 
Role/Level/Range: ATO 37.5/03/OH  
Starting Salary Range: $26.60 - $36.50/hr (Commensurate with experience)
Employee group: Full Time 
Schedule: 37.5 
Exempt Status: Non-Exempt 
Location: Homewood Campus 
Department name: ​​​​​​​Department of Biomedical Engineering 
Personnel area: Whiting School of Engineering 


Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check.


The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.


Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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