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Requisition ID:  115852

LAN Administrator III

For the departments assigned, we are seeking a LAN Administrator III whose primary responsibility for administration, testing, maintenance, performance, implementation, security and support of various departmental LAN platforms, including the installation and testing of new software, operating systems, related utilities/services, and hardware products as well as the integration of new products and /or software release upgrades into the current environment. Analyze user needs in the computing device (e.g., desktop, mobile devices, etc.) environment and make recommendations for products and services that meet those needs. Contribute to ensuring that the integrity of the device environment is maintained in an efficient and cost-effective manner. Responsible for delivery, moving and installing devices and related software as well as device inventory. At the school level, participate in the deployment, testing and maintenance of servers and services that benefit the larger community.

Lead role in assigned server related projects at the department and school level.


Specific duties & responsibilities


Install, Configure, Maintain, and Troubleshoot

  • Manage, monitor, administer, and support workstations, printers and mobile devices for supported department.
  • Maintain supported departments organizational units' users and groups using Active Directory.
  • Independently provide support to colleagues and customers in the area of hardware, software, image deployment, multimedia, and enterprise systems.
  • Exercise sound independent judgment when problem solving.
  • Work with Enterprise IT to resolve customer issues.


Analysis and Design

  • Evaluate, research, recommend, and implement technology improvements in the network, server, workstation, IT management systems, and multimedia environments.
  • Design, create, and maintain technical documentation for colleagues and customers.
  • Planning, design, and implementation of custom solutions for various computing environments.
  • Analyze user needs and develop recommendations for products and services that will meet the technical and functional requirements.
  • Research and evaluate new technologies in efforts to reduce cost, increase performance, improve security, and enhance managing and reporting.
  • Test and debug applications developed in house.
  • Stay abreast on the latest technological tools through independent research, including mobile technologies.


Project Collaboration

  • Assist with campus wide assignments and may oversee assignments as appropriate.
  • Work with Systems Engineers on various IT projects within KSAS and across the institution, and may assume team leadership as appropriate.
  • Assist with development and maintenance of information technology knowledgebase.


Relationship Management

  • Maintain professional relationships with colleagues and customers across Hopkins institutions.
  • Provide training for colleagues and customers on enterprise systems.
  • Frequently communicate with customers to ensure they are updated with the latest status and information available.
  • Demonstrate excellent customer service.
  • Maintain relationships with outside vendors.


Special Knowledge, Skills, & Abilities

  • Must have in depth knowledge of the technical environment in the school, with special emphasis on desktop computing, including Windows and Mac operating systems, application software, and hardware, and the interface between client workstations and servers. Knowledge of Linux a plus.
  • In depth knowledge and experience with client management tools, including Microsoft Systems Center Suite, MS Deployment Toolkit, and JAMF Pro for Macs.
  • Systems administration knowledge of server and application virtualization technologies.
  • Strong critical and analytical skills.
  • Ability to work on multiple priorities effectively.
  • Ability to complete tasks in a timely fashion.
  • Ability to work collaboratively as a team member.


Minimum Qualifications
  • Two years college coursework.
  • Five years related experience.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Knowledge in the assigned IT environments.

 

 

Classified Title: LAN Administrator III 
Role/Level/Range: ATP/04/PD  
Starting Salary Range: $62,900 - $110,100 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday / 8:30a.m. - 5p.m. 
Exempt Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: ​​​​​​​Dean Office of  
Personnel area: School of Arts & Sciences 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 3-4 days a week

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