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Requisition ID:  118942

Lead QRIS Technology Liaison & Data Management Specialist

The Johns Hopkins University Center for Technology in Education (CTE) changes lives through knowledge that matters by designing, developing, and implementing learner-centered, technology-enhanced solutions to ensure equal access to education in classrooms and work settings across the globe. Our work at CTE involves many aspects of technology and innovation in education, from online learning platforms to systems that communicate or store data to digital tools educators need to successfully increase positive outcomes for all children, including those with disabilities. Our work focuses on landscape analyses, technical assistance, professional learning, and applied research techniques to build organizations’ capacity to promote inclusionary practices and maintain equity for all learners.


CTE is recruiting for a Maryland EXCELS Lead QRIS Technology Liaison & Data Management Specialist. Maryland EXCELS is a Quality Rating Improvement System (QRIS) initiative sponsored by the Maryland State Department of Education to rate and improve the quality of participating early childhood and school-age programs. The primary function of this leadership position requires skills in early childhood, technology, data management, website management, and accessibility. The successful candidate also has strong skills in customer service, oral and written communication, and project management.


The Lead QRIS Technology Liaison & Data Management Specialist serves in a lead role mentoring and supervising Program Quality Specialists. Additionally, this role carries a case load of participants and/or programs funded by sponsors of education related programs and research committed to promoting positive learning and educational experiences for children. In the lead capacity this position has a specialized focus, e.g. program operations or data and online content management.


Specific Duties and Responsibilities

  • Supervise and mentor current and new team members.
  • Identify improvements and recommend updates to existing operating procedures.
  • Lead planning and implementation of new and current policies and practices.
  • Review the program’s data collection and contribute to analysis.
  • Monitor and edit online content to ensure accuracy and accessibility for internal and external stakeholders
  • Provides virtual and/or in-person support to identified programs.
  • Apply specific specializations based on specific expertise and experience, i.e. specific types of educational programs, coaching & mentoring, preassessments.
  • Collaborate with internal partners to improve required processes and effective use of supports and resources.
  • Work with external contacts, e.g., early childhood experts, specific education community to identify new or revise current supports and resources.
  • Use evidence-based knowledge to make independent decisions regarding educational programs.
  • Identify and provide necessary coaching supports to schools, programs, and/or classrooms.


In addition to the duties described above

  • Provide email, telephone, and/or online technical support to a team of Program Coordinators. Responsibilities include documentation of communication, providing a second tier of pre-assessment support, and identifying support needed for users.
  • Review and conduct analyses of Program Quality Specialist pre-assessment ratings to ensure reliability and effectiveness in communication with Maryland EXCELS participants. Provide ongoing reporting on findings.
  • Maintain, manage, and work to improve the Maryland EXCELS Additional Achievements model. This may include statewide and national stakeholder communication (e.g., organizing and leading workgroups).
  • Manage regular (daily, weekly, monthly, quarterly) data collection, reporting, and presentation. This includes monitoring, managing, and reporting on new Maryland EXCELS applications.
  • Work collaboratively with Help Desk vendor to evaluate escalated tickets, maintain and update knowledge base, and review findings in monthly Help Desk reports. Review reported Help Desk issues. Identify needed fixes and enhancements related to the Maryland EXCELS online system.



Minimum Qualifications
  • Bachelor's Degree in early childhood or related field.
  • Five (5) years of related experience.
  • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Master’s Degree in a related field.
  • Minimum of seven years of experience working in focus area or specific education community.


Technical qualifications and specialized certifications

  • Proficiency with multiple technology platforms including but not limited to MS Office, Google Suite, Jira, and WordPress (creating, managing, and maintaining website content)
  • Familiarity with Web Content Accessibility Guidelines.


Technical Skills and Expected Level of Proficiency

  • Data Management and Analysis - Intermediate
  • Digital Content Management - Intermediate
  • Interpersonal Skills - Intermediate
  • Oral and Written Communications - Intermediate
  • Organizational Skills - Intermediate
  • Partner Relationship Management - Intermediate
  • Process Improvement - Intermediate
  • Stakeholder Engagement - Intermediate
  • Student Development - Intermediate


The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

 

 

Classified Title: Program Quality Specialist II 
Job Posting Title (Working Title): Lead QRIS Technology Liaison & Data Management Specialist   
Role/Level/Range: ATP/04/PC  
Starting Salary Range: $53,800 - $94,400 Annually ($90,000 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday - Friday, 9:00 am - 4:30 pm 
FLSA Status: Exempt 
Location: Remote 
Department name: Center for Technology in Education (CTE)   
Personnel area: School of Education 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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