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Job Req ID:  61579

Learning Management System (LMS) Project Manager

IT@JH University Information Systems seeks a Learning Management System (LMS) Project Manager  (IT SR. Project Administrator) who will report to a Manager or Director within IT@JH and is responsible for coordination and oversight of one or more IT related projects within the constraints of scope, quality, time and cost to deliver specified requirements and meet customer satisfaction.


Job Scope/Complexity:

  • Prioritizes and performs work independently.
  • Projects will mainly consist of established or small to medium departmental level complexity. 
  • Demonstrate strong ability in technology and strong understanding of the business/clinical/education/research process and workflow.
  • Work with clients and peers to define and determine needs and suggest solutions to requirements.
  • Build and maintain relationships through positive interactions.
  • Demonstrates ability to provide good customer service.


Specific Duties & Responsibilities:

The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.


Leads Projects:

  • Leads one or more IT related projects within the constraints of scope, quality, time and cost to meet the specified requirements to the satisfaction of the customer. Coordinate the people, work and resources involved.
    • Leads the people, work and resources involved.
    • Assigns resources necessary to carry out the project.
    • Gather information to plan, organize, direct, implement and evaluate requirements and tasks.
    • Ensure all requirements and objectives are properly documented at project onset.
    • Identify deviations from the plan
    • Escalate decisions and unresolved issues.
  • Owns project documents and communication plans.
    • Maintains project documents which may include scope documents, project plans, project charters and communications plans, within the established PMO process
    • Maintains issues list and coordinates the resolution.
    • Effective use of PMO project management system.


Communicate Effectively with All Project Participants:

  • Understand project interdependencies and shared responsibilities for resource management that may span multiple IT disciplines.
    • Work proactively through facilitation and communication to minimize conflicts.
    • Identify and communicate areas where resources allocation is not aligned with the need. 
    • Communicate needs for resources to managers throughout the organization.
  • Adapt to issues that have the potential to impact project milestone dates. Be prepared to communicate changes in plans to accommodate. 
    • Anticipate political sensitivities and communicate appropriately.
    • Be flexible to accommodate changing climates both within and outside the organization.
    • Serve as escalation point for issues that arise.
  • Communicate project status, issues, budget.
    • Prepare status reports, presentations appropriate for various levels of management and staff.
    • Present coherent reports on project status and budget.
    • Create and distribute meeting documents including agendas, minutes and issue lists.


Scope and Budget Management:

  • Creates budgets associated with projects for review by project stakeholders.
    • Develops project budgets not to exceed bottom line expenditures without variance approval.
    • Reports financial status to appropriate project participants. 
  • Oversees the procurement process and identifies potential budget issues. 
    • Research pricing and financing options of capital and operating costs.
    • Use a systematic approach to preparing RFPs, comparing options to business needs, researching vendor’s stability and references.


Develop Project Requirements:

  • Facilitate project requirements development and tracking. 
    • Document and catalog project requirements. 
    • Conduct project requirements gathering efforts. 
    • Gather end-state  goals and objectives
    • Gather and record success criteria for implementation.
  • Create and review data gathered for overall project justification.
    • Create needs analysis documentation.
    • Gather data for budget estimates, scope, resource and implementation time estimates.
    • Ensure that software/hardware solution aligns with business requirements throughout implementation process
  • Develop prioritization process
    • Develop a business justification for the project.  Justification should include possible ROI or alignment with businesses strategic initiatives


Minimum Qualifications (Mandatory):

  • BS degree preferably in information systems, business administration, management or project management. Work experience may be substituted for degree where appropriate.
  • Requires demonstrated 5 years IT Experience with 2 years of Project Administration. Additional education and/or participation in large scale projects may be substituted for experience.


Preferred Job Qualifications:

  • Knowledge in the assigned IT environments. Project Management Certification is preferred. 


Knowledge, Skills, & Abilities:

  • Possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
  • Effective meeting management, presentation, time management and communication skills.  
  • Ability to plan, organize, direct, implement and evaluate processes to lead people and manage resources to achieve desired result. 
  • Goal oriented, pragmatic, self-disciplined.
  • Ability to facilitate meetings.
  • Comfortable interacting effectively with all levels of management.
  • Ability to monitor and evaluate information, and to make necessary adjustments to procedures and program implementation. 
  • Awareness of need for timely communication, able to identify potential barriers and strategies.
  • Ability to synthesize and integrate information. 


Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.


Classified Title: IT Sr. Project Administrator
Working Title: Learning Management System (LMS) Project Manager
Role/Level/Range: ATP/04/PE 
Starting Salary Range: $69,140 - $95,005 annually (commensurate with experience)
Employee group: Full Time 
Schedule: Mon-Fri 8am-5:30pm 
Exempt Status: Exempt  
Location: ​​​​​​​Mount Washington Campus (Potentially Hybrid/Remote)

Department name: ​​​​​​​IT@JH University Information Systems 
Personnel area: University Administration


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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