Job Req ID:  112527

Leave of Absence Specialist

Reporting to the Associate Director of Student Outreach and Support, we are seeking a Leave of Absence Specialist who will support University efforts to support students leaving and returning to Johns Hopkins University for a leave of absence. During times of health or personal crises, JHU undergraduates have the opportunity to take a Medical Leave of Absence (MLOA) or Emergency Leave of Absence (ELOA). A MLOA is for a student managing a physical or mental health concern that does not allow them to continue to engage in their academics and time away is necessary. An ELOA is for a student managing a personal crisis such as caring for a parent/guardian, or the sudden death of a family member.


The LOA Specialist will be responsible for managing paperwork and documentation related to the LOA process. In addition, The LOA Specialist will be responsible for updating the Student Outreach and Support Leave of Absence website, as well as updating office processes and forms related to the LOA.


As part of the University’s commitment to support students leaving and returning, consistent outreach and communication is vital to understand students' needs and help keep them on track.

The LOA specialist will be responsible for creating and tracking communication and outreach timelines to students while on an LOA as well as when they return.


In addition, the LOA Specialist will work with the Associate Director and Assessment and Analysis team on tracking data related to leaves and reinstatements.


Specific Duties & Responsibilities

  • Monitoring and tracking outreach and communication to all students while on a LOA and when they return.
  • Under the direction of the Associate Director, update processes and documents related to the LOA process consistently and share with campus partners as needed.
  • Collect all pertinent information for a student requesting a medical leave of absence and emergency leave of absence, ensuring a coordinated approach with relevant campus partners.
  • Assist team with programming and events for returning students.
  • Collect and update the Associate Director on data and trends of LOA for university reporting.
  • Collaborate and partner with case managers supporting students on LOA and transitioning back to JHU.
  • Stay up to date on higher education trends and best practices related to LOA.
  • Contribute to streamlining workflows and processes of LOA within the university system.


Special Knowledge, Skills, or Abilities

  • Must be able to work independently, make decisions and problem-solve. Excellent organizational and communication skills, both oral and written.
  • Demonstrated commitment and success working in a multicultural environment with a critical understanding of social justice.


Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Three years administrative/academic related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Bachelor's Degree in Higher Education Administration, Counseling Social Work, or similar fields.
  • At least 2 years of experience in education or closely related settings.
  • Knowledge of medical privacy guidelines and the ability to communicate difficult/sensitive information with relevant parties.
  • Background and education in the mental health field.
  • Proficient in Excel and other data analytic tools.
  • Working knowledge of Maxient software or similar case management software.
  • Working knowledge of Qualtrics, Canvas, and Starfish for tracking and outreach purposes.
  • Experience working in nonclinical case management or similar student support services within a higher education setting.
  • Experience with data collection and analysis and the ability to utilize data to support and inform the work of an office.
  • Interest and experience in retention efforts amongst students in higher education.

 


 

Classified Title: Student Services Coordinator 
Job Posting Title (Working Title): Leave of Absence Specialist   
Role/Level/Range: ATO 37.5/02/OE  
Starting Salary Range: Min $18.00 - Max $33.50 HRLY ($25.75/hour targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F, 8:30am-5pm 
Exempt Status: Non-Exempt 
Location: Hybrid/Homewood Campus 
Department name: ​​​​​​​Student Outreach and Support  
Personnel area: University Student Services 

 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

 

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.


The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

 

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

 

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

 

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

 

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

 

Note: Job Postings are updated daily and remain online until filled.

 

 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Hybrid: On-site 3-4 days a week