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Job Req ID:  96716

Library Specialist

We are seeking a Library Specialist  who will report to the Resource Sharing Librarian and will be responsible for borrowing materials on behalf of JHU patrons in efficient, cost effective, and user-friendly manner through the use of resource sharing tools and best practices. This position also assists with the day-to-day operations of BorrowDirect and circulation workflows.


Specific Duties & Responsibilities

  • Monitor Illiad queues and routing to ensure that patron requests are met in a timely manner
  • Coordinate fulfillment of complex requests with other libraries and Johns Hopkins librarians
  • Communicates with JHU faculty, staff, and students to resolve problems concerning their requested materials including items shipped but not received, renewals, and recalls
  • Communicates with other libraries to assist with resolving problems with borrowing requests and materials
  • Coordinate with other circulation room staff to complete daily circulation priorities for the Book Pickup Service and other related workflows as needed
  • Communicates with patrons to resolve any service disruptions with campus deliveries and provide updated information for pickup services
  • Troubleshoots access-related problems for resource sharing and circulation
  • Manage annual and operational statistical reporting for interlibrary loan, circulation, and BorrowDirect for library dashboards, annual reporting, and projects as needed
  • Reports system problems with Alma, Illiad, and Reshare to the Resource Sharing Librarian and through Jira
  • Assists with training student work study assistants and assists with daily direction and problem solving
  • Participates in library and resource sharing trends for Ivy Plus Library Confederation (IPLC), the Johns Hopkins Resource Sharing Interest Group (RSIG) and engages in other professional development opportunities
  • Actively research and share trends and best practices in existing and emerging areas such as Controlled Digital Lending


Minimum Qualifications
  • High School Diploma or graduation equivalent
  • Three years related experience
  • Additional education may substitute for experience to the extent permitted by the JHU equivalency formula


Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.



Preferred Qualifications
  • Bachelor’s Degree
  • Experience working with ILLiad, OCLC, Alma, and a combination of other bibliographic or interlibrary lending management tools
  • Experience with circulation and/or interlibrary loan


Special Knowledge, Skills & Abilities

  • Demonstrates listening and communication skills that actively build trusting relationships and create an open, respectful, and effective work environment
  • De-escalates and resolves difficult or complicated challenges
  • Earns others’ trust and respect through consistent honesty and professionalism in all interactions
  • Aligns the direction, products, services, and performance with the library and the university goals
  • Displays an ongoing commitment to learning and self-improvement
  • Builds and maintains a positive user experience by listening to users (internal and external) and addressing needs and concerns
  • Demonstrates skills and the technical competence needed to execute job duties


Physical Requirements

  • Must be able to lift 30 pounds
  • Must be able to push book trucks, move, and unpack boxes as needed
  • Must be able to retrieve books from library shelves which may require reaching, standing, lifting, and stooping
  • Any specific physical requirements for the job:
  • Must be able to lift 30 pounds
  • Must be able to push book trucks, move, and unpack boxes as needed
  • Must be able to retrieve books from library shelves which may require reaching, standing, lifting, and stooping

 


 

 

Classified Title: Library Specialist 
Role/Level/Range: ATO 37.5/02/OE  
Starting Salary Range: Commensurate with experience  
Employee group: Full Time 
Schedule: Monday through Friday 
Exempt Status: Non-Exempt 
Location: Homewood Campus  
Department name: Access Services  
Personnel area: Libraries 

 

Please refer to the Minimum Qualifications above to see which forms of equivalency may be permitted for this position. If permitted, equivalencies will follow these guidelines:

 

30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

 

NOTE:

This position is 100% onsite and must be worked in Baltimore, MD.

This position does not offer sponsorship.

The successful candidate(s) for this position will be subject to a pre-employment background check.

 

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

 

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

 

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

 

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

 

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

 

Note: Job Postings are updated daily and remain online until filled.

 

 

Homewood Campus