Manager, Public Safety Training

Johns Hopkins Public Safety is seeking a Manager, Public Safety Training to participate in the planning, development and delivery of basic, advanced and specialized training for University and Medicine Public Safety/ Security personnel. Provides for the daily supervision of the Johns Hopkins Public Safety Training Center and a dynamic group of permanent and adjunct, specially trained instructors tasked with instructional design and delivery of enterprise-wide risk reduction processes, crime prevention practices, annual training, police department training and public safety workforce development strategies to more than 1300 uniformed employees.

Specific Duties & Responsibilities

• Provide project management to implement organizational goals, strategic programs that foster employee and community education, including concept creation, overseeing implementation, and identifying solutions to barriers that may exist.
• Lead planning of small to medium-scale events and initiatives for public safety personnel, affiliate organizations and community stakeholder groups.
• Manage the Johns Hopkins Public Safety Learning Management Systems, including the upload and publishing of learning modules, attendance records and user maintenance.
• Ensure the accuracy, maintenance and control of training and certification records.
• Identify departmental training needs, conduct benchmarking and assist the Sr. Director with establishment of the Department's training goals and objectives.
• Works with Administrative Coordinator and Trainers to facilitate the scheduling, documenting and enrollment of Public Safety personnel as well as affiliates in training courses and other learning opportunities.
• Manages basic, advanced and specialized training coordinated by Public Safety Training personnel. Assist instructors in developing their lesson plans.
• Ensures maintenance of and controls use of public safety training facilities and equipment.
• Ensures appropriate usage of office equipment, and effective control of sensitive and privileged information, programs and correspondence.
• Maintains liaison with executive and senior managers, regulatory bodies and allied criminal justice, public safety and security/ police planning organizations to remain current with progressive approaches to public safety operations.
• Supervises training staff and has responsibility for performance management and results of the assigned area. Approves overtime for areas of responsibility.
• Revise standard operating procedures, plans and/or methods to account for the implementation of updated training and technical guidance.
• Provide liaison and representative to public safety directors, JHU and JHM stakeholder communities, working groups, and committees in developing policy, procedural and training solutions to improve public safety.
• Reports data and summary analysis on employee compliance the effectiveness of training programs, delivery models and outcomes.
• Identifies security, police and special police licensing mandates, including monitoring for updated legislative requirements and judicial interpretations requiring updated training.
• Maintain good relationships, be responsive, communicate and work effectively with other divisional offices and sites, as well as many other Johns Hopkins Institutions and entities.
• Handle courteously and competently incoming calls, providing information and answering questions pertaining to Johns Hopkins Public Safety, training programs and facilities.
• Respond to requests from alumni for research, service, and/or information.
• Performs duties as assigned with professionalism and efficiency.

Special Knowledge, Skills, & Abilities

• Working knowledge of emerging trends and practices in Public Safety, including experience with university or medicine campus security activities.
• Working knowledge of security operations, applicable laws and JCAHO regulatory requirements.
• Strong interpersonal and public relations skills necessary to establish and maintain effective rapport with medical and security staffs, and the public.
• Demonstrated track record of taking initiative, effectively navigating ambiguity, and handling multiple priorities.
• Advanced consulting and negotiation skills providing appropriate counsel, advice, and work in partnership with supervisors and employees on public safety matters, as well as to facilitate and negotiate solutions.
• Demonstrated ability to exercise sound independent judgment.
• Behavioral work style that is approachable, collaborative and shows attention to detail.
• Demonstrated ability to manage functions, manpower and equipment within applicable guidelines. Effectively uses resources within control.
• Must be able to operate general office, computer and communications equipment.

Working Conditions

• Work is most frequently completed in a normal office environment or classroom setting where there are no physical discomforts due to temperature, noise, dust, etc.
• May require occasional evening, nights, and/or weekends. May come in contact with difficult people.
  
• Work may occur in-person at the Johns Hopkins Public Safety Training Center, or at one of the many individual JHU or JHM campuses abroad.
  
• Certain training activities require physical skills demonstrations and assessments that involve the moderate exertion of force to apply restraints, move or provide aid to an unconscious person and/ or demonstrate the proper use of issued defensive weapons.

• Bachelor’s Degree in Business Administration, Criminal Justice, or related field.
• A minimum of five (5) years progressively responsible, full-time managerial and administrative experience in law enforcement or healthcare security, or any combination of education and related experience.
• Must be in possession of a valid state motor vehicle driver's license have and maintain a clean motor vehicle driving record (no more than two current points).
• Ability to obtain and retain a State Maryland Special Police Commission.

Equivalent related experience may substitute for required education to the extent permitted by the JHU equivalency formula.

• Professional certification through, IAHSS or ASIS preferred.
• Experience in a security or law enforcement agency servicing a university and/or medicine campus is preferred.
• Experience as a certificated Maryland Police & Correctional Training Commission General Instructor
• Requires ten (10) years in work coordination, training, and daily oversight of staff, students, or volunteers.

Classified Title: Training & Development Manager 
Job Posting Title (Working Title): Manager, Public Safety Training   
Role/Level/Range: ATP/04/PE  
Starting Salary Range: $72,600 - $127,000 Annually ($ 
Employee group: Full Time 
Schedule: M-F 
Exempt Status: Exempt 
Location: Homewood Campus 
Department name: ​​​​​​​VP for Public Safety Office of  
Personnel area: University Administration