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Job Req ID:  45797

Manager, Strategic Initiatives and Business Intelligence

General Summary/Purpose:

Project MUSE a pioneering database of academic journals and monographs in the humanities and social sciences serving libraries and their patrons with unparalleled access to quality scholarship and rewarding reading experiences across the globe. Scholars, researchers, and curious readers can access more than 700 academic journals and 70,000 e-books from more than 200 academic publishers. Project MUSE is a division of Johns Hopkins University Press, one of the largest U.S.-based university presses. In continuous operation since 1878, the Press has been and remains a leader in the publishing, aggregation, and distribution of scholarly books and journals in all formats.


The position of Manager, Strategic Initiatives and Business Intelligence is a senior position that reports directly to the Associate Director of Project MUSE. The position may have 2-3 direct reports.


The Strategic Initiatives and Business Intelligence Manager will collaboratively surface important questions about MUSE’s business models and other aspects of its operations that can be answered quantitatively and then embark on the answers in conjunction with leaders across MUSE.  This person will also be in charge of extracting and mining data sources across systems to support the business of the discovery, posting, and selling content to stakeholders around the world.  The products and services that MUSE stewards include scholarly journals, books, and electronic references.


This position works within Project MUSE to define, develop, and communicate strategic initiatives in support of executive-defined objectives, and delivers decision support to operational and executive leaders. Specifically, this role will:

  • Provide analytical support for strategic initiatives and business opportunities.
  • Identify and assess new strategic business and revenue generation opportunities.
  • Assist Project MUSE teams in optimizing current systems and achieve organizational efficiency and growth.
  • Manage projects from developing project plans through to monitoring performance.
  • Develop business case documents, requirements documents, and communication plans for strategic initiatives.
  • Extract, review, and validate monthly usage reports and create monthly communications.
  • Work with IT to establish requirements for a data warehouse and a business information strategy.
  • This leadership role will include the ability to prioritize competing demands and draw upon, delegate, and foster collaboration amongst team members to ensure the successful completion of projects in the allotted timeframe.


Specific Duties & Responsibilities:

  • Develops and manages a business intelligence strategy.
  • Assesses results and establishes monitoring mechanisms.
  • Builds and leads teams of stakeholders from various business units to define, plan, and communicate strategic initiatives.
  • Works with staff across Project MUSE to identify opportunities for efficiencies and improvements in business processes.
  • Clearly defines the business requirement and the opportunity for improvement; gathers information, maps the process, analyzes results and validates information.
  • Ensures solutions identified are in line with business priorities.
  • On occasion, candidate may need to work evenings and weekends.
  • Candidate must be able to work remotely and in-person.

Minimum Qualifications:

  • Bachelor’s Degree required in publishing, communications, analytics, or related field.
  • Six years of experience in a professional environment where the required knowledge base and skills have been utilized, and a minimum of 3 years of data analytics.
  • Experience in Digital Publishing, Project/Program Management, Business Analysis/Processes, and/or Change Management required.
  • Working knowledge of Tableau and/or related business and intelligence analytics software.
  • Working knowledge of Google Analytics.


Preferred Qualifications:

  • Advanced degree preferred.
  • Five or more years of leadership experience preferred.


Special Knowledge, Skills, and Abilities:

  • Established analytical, critical thinking and problem-solving abilities.
  • Proven management and organizational skills.
  • Demonstrates respect for process and knowledge and exercises diplomacy in working with sponsors, subject matter experts, stakeholders, team members, and leadership.
  • Strong adaptability and capacity to work in fast-paced environments.
  • In-depth understanding of organizational data flow and its use in management decision-making.
  • Knowledge of project management theory.
  • Exceptional analytical skills.
  • Excellent team-working skills.
  • Creative, drives for results.
  • Strong communication, information visualization, and presentation skills.
  • Ability to produce high-quality written reports, which effectively present complex information to colleagues and publishing partners.
  • Candidate must have the ability to independently lead projects and teams.


Additional Information

This is a telework opportunity during COVID-19. This position is based out of the Homewood campus located in Baltimore, Maryland; currently staff are working virtually due to the COVID-19 pandemic. 



Classified Title: Sr. Business Intelligence Analyst II 
Working Title: Manager, Strategic Initiatives and Business Intelligence  ​​​​​
Role/Level/Range: ATP/04/PE 
Starting Salary Range: $69,140 - $95,005
Employee group: Full Time 
Schedule: Monday-Friday, 8:30 am - 5 pm, Up to 37.5 hrs/ week 
Exempt Status: Exempt  
Location: Remote work during Covid 19 per University policy/Homewood Campus 
Department name: 10000136-MUSE Administration 
Personnel area: Academic and Business Centers


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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