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Requisition ID:  115965

Manager of SHWB Data Informatics/Systems Analyst

Reporting to the Director of Student Health & Well-Being Systems, Data and Reporting Strategy. We are seeking a Manager of SHWB Data Informatics/Systems Analyst.


The Johns Hopkins University Student Health & Well-Being (SHWB) Practice Group provides holistic services that are accessible, inclusive, equitable, and high quality to foster a proactive, supportive culture and enhance students’ and trainees’ experience at Johns Hopkins University while preparing them to lead fulfilling personal and professional lives. Our integrated service delivery model provides dynamic health promotion and well-being support and programming, student disability services including guidance and resources, and in-person primary and mental health care options at our clinics as well as remote support through phone and online resources to JHU students and learners across all nine schools within the University.


We define well-being as an optimal and dynamic state that allows people and communities to achieve their full potential. By focusing on the whole – the whole person, the entire educational experience, the whole institution, the whole community – well-being becomes a multifaceted goal and a shared responsibility for the entire institution.

This position is a full-time position in the East Baltimore/ Homewood/ District of Columbia office with a requirement for availability to travel to other Baltimore area campuses and the DC campus for program delivery and in-person meetings when necessary. This position's central office will be at the Homewood campus and has a hybrid option (at least three days in-person, which may vary during the year and cycle of work).


Specific Duties & Responsibilities


Optimization & Reporting – 40%

  • Mine and analyze data from multiple sources and systems to provide insights for optimizing and improving SHWB services, programs, and operations.
  • Generate reports and data visualizations that offer insights to help senior staff and unit managers make decisions, budget, and forecast trends.
  • Create and maintain functional internal and external facing dashboards for monitoring key performance indicators, outcomes, and other metrics.
  • Construct and maintain a dictionary/ library and a system of organizing reports to improve efficiency and eliminate duplications.
  • Review reports generated to ensure accuracy. Serve as a liaison between technical staff, administrators, clinicians/ providers/ coordinators.
  • Mine and analyze data from multiple sources and systems to provide insights for optimizing and improving SHWB services, programs, and operations.
  • Generate reports and data visualizations that offer insights to help senior staff and unit managers make decisions, budget, and forecast trends.
  • Create and maintain functional internal and external facing dashboards for monitoring key performance indicators, outcomes, and other metrics.
  • Construct and maintain a dictionary/ library and a system of organizing reports to improve efficiency and eliminate duplications.
  • Review reports generated to ensure accuracy.
  • Serve as a liaison between technical staff, administrators, clinicians/ providers/ coordinators.


Data Analysis – 30%

  • Supervise program evaluation and research of SHWB initiatives that cut across departments within the SHWB division.
  • Construct studies from beginning to end, including a review of relevant literature.
  • Formulate relevant research and program evaluation questions.
  • Collect and monitor data; conduct appropriate quantitative and qualitative analysis.
  • Interpret results; create evaluation reports and presentations for the appropriate audience.
  • Serve as liaison and resource for department-specific evaluation and research.


Technology – 30%

  • Information: Good working knowledge of Electronic Medical Records, healthcare IT systems, and related workflows.
  • Deep understanding of healthcare integration and data exchange between EMR and other applications.
  • Coordinate support for SHWB systems, including liaising with University Student Services (USS) IT Services and Central IT and EPIC Team.
  • Collaborate closely with the EPIC Team to facilitate interfaces and updates to systems adapted to SHWB staff workflows, optimizing productivity and reducing errors.
  • Become an expert on the EMR (Point and Click), the SDS Accommodations Information Management System (AIM), and other SHWB systems training and helping users maximize their functions.
  • Monitor compliance on new joiners and ongoing training across departments and centers.
  • Deep understanding of data privacy regulations and practices, including HIPAA regulations.


Special Knowledge, Skills, & Abilities

  • Demonstrated commitment to leadership in Diversity, Equity, and Inclusion (DEI).
  • Analytical and critical thinking skills, including generating organized reporting tools and statistics.
  • Knowledge of data mining/ management and data collection instruction processes.
  • Expert with big data technologies and cloud platforms, preferably in health-related fields.
  • Excellent verbal and written communication skills, specifically in presenting complex data to various audiences.
  • Ability to work independently, assess situations, and respond appropriately and with team collaboration.
  • Requires a willingness to accept change and demonstrate flexibility.


Minimum Qualifications
  • Bachelor's Degree.
  • Seven years of experience.
  • Additional education (Master's level) may substitute for required experience to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Master’s Degree preferred in information technology, informatics, data and computer science, public health, health sciences, or closely related fields.
  • Three to five years of experience in reporting, data management and analysis and must include data warehouse design and knowledge in project and information management within a health system preferred.
  • Experience working in a highly complex, decentralized, diverse environment.

 

 

Classified Title: Data Analytics Manager 
Job Posting Title (Working Title): Manager of SHWB Data Informatics/Systems Analyst   
Role/Level/Range: ATP/04/PE  
Starting Salary Range: $73,300 - $128,300 Annually ($100,000 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: MONDAY-FRIDAY, 8:30am-5:00pm 
Exempt Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: ​​​​​​​Student Health and Well-Being  
Personnel area: University Student Services 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 1-2 days a week

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