Medical Assistant
We are seeking a Medical Assistant (MA) to offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins at GBMC. The MA must demonstrate competency in all skills related to the performance of patient care. The MA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety.
Specific Duties & Responsibilities
Clinical
- Participates in the care of the patient, under the direct supervision of the Physician and in collaboration with the healthcare team.
- Collects patient information and assessment data.
- Obtains and records patient’s vital signs: temperature, pulse, respirations, blood pressure, weight and height.
- Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner.
- Obtains additional data from patient and significant other based on initial data collection.
- Performs chart review prior to clinic visit to obtain historical data.
- Monitors patient status recognizing and reporting abnormal findings or changes in condition.
- Organizes patient care activities based on assessment findings.
- Confirms and clarifies written orders prior to implementation of delegated tasks.
- Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
- Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment).
- Proactively problem-solves and identifies solutions to barriers to safety.
- Appropriately obtains and manages specimens, including: labeling, form completion, transport to laboratories, and log maintenance.
- Performs quality control for waived testing.
- Recognizes emergency situations and implements emergency procedures according to clinic guidelines.
- Administers first aid, CPR, and maintains emergency equipment and supplies.
- Provides appropriate patient education, health information materials and community resource lists as directed, and maintains educational supplies.
- Identifies patient’s need for additional information and refers to appropriate healthcare resources.
Unit Operations
- In close partnership with health care team, assures smooth and efficient patient flow and clinical operation.
- Assists patients to exam room and prepares patients for examination.
- Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures.
- Identifies patients with special needs.
- Directs patients with medical complaints who call or arrive to the clinic to the patient’s physician and/or emergency room for assistance.
- Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, medications, linens, forms and equipment.
- Recognizes patient care trends affecting unit supplies and notifies clinic manager.
- Operates clinical equipment according to equipment procedures including safety and quality control checks.
- Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis.
- Reports findings to appropriate person or arranges for repairs as required.
- Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines.
- Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands.
- Works with healthcare team to assure smooth and efficient patient flow and clinical operation.
- Assist with front desk duties, including but not limited to filing, scanning, purging records, clearing the fax machine, and distributing documents appropriately.
Minimum Qualifications
- High School diploma or graduation equivalent.
- Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of the date of hire.
- Current CPR certification by the American Heart Association or the American Red Cross.
- Must maintain MA and CPR certification/registration during the duration of employment in this position.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Experience using EPIC preferred.
Classified Title: Medical Assistant
Role/Level/Range: ACRO40/E/02/CB
Starting Salary Range: $15.40 - $23.25 HRLY ($40,144 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: 8:00 am - 5:00 pm M-F
FLSA Status: Non-Exempt
Location: School of Medicine Campus
Department name: SOM DOM Cardiology
Personnel area: School of Medicine