Job Req ID:  113358

Medical Assistant

We are seeking a Medical Assistant (MA) who's duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others, and functions as a member of the healthcare team. The MA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The MA reports to the Clinical Supervisor and Clinic Manager, who are responsible for skill assessments, staff development, and orientation to the area’s policies and procedures, along with administrative supervision. The MA must demonstrate competency in all skills related to the performance of patient care. The MA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The MA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area.

Specific Duties & Responsibilities

  • Complete the Medicare Wellness Questionnaire as well as other questionnaires in EPIC.
  • Assist Clinical RN with ED discharge calls when necessary.
  • Complete prior authorizations for medications.
  • Provide friendly, courteous, and confidential assistance to patients and their family members/representatives.
  • Follow HIPPA guidelines at all times.
  • Collect patient information and assessment data. Obtains and records patient’s vital signs: temperature, pulse, respirations, blood pressure, weight, and height. Reports assessment findings to practitioners, and records on appropriate documentation forms in a timely manner. Obtains additional data from patient and significant other based on initial data collection.
  • Performs chart review before clinic visit to obtain historical data. Documents all data in Epic.
  • Assists patients to the exam room and prepares patients for examination and/or diagnostic procedures. Monitors patient status, recognizing and reporting abnormal findings or changes in condition.
  • Prepare examination or treatment areas before, during, and after patient use.
  • Maintains and uses principles of aseptic technique and infection control when performing clinical duties and tasks.
  • Operates clinical equipment according to equipment procedure, as directed by physician (such as electrocardiograph, nebulizer, blood glucose meters, and oxygen equipment).
  • Recognizes emergency situations, implements emergency procedures according to clinic guidelines, administers first aid including CPR, and maintains emergency equipment and supplies.
  • Confirms and clarifies written orders prior to implementation of delegated tasks.
  • Prepares and administers medications, which include intradermal, subcutaneous, intramuscular, and intravenous injections as directed by a physician.
  • Performs in-office lab tests. Appropriately obtains and manages specimens, including labeling and laboratory pick-up. Prepares laboratory requisition forms and maintains a logbook for tracking labs.
  • Performs quality controls for waived testing. Acts as a “trainer” for waived testing, and coordinates activities related to proficiency.
  • Assists physicians with examinations and procedures such as GYN exams. Chaperones for sensitive exams and records in Epic.
  • Stocks and maintains exam rooms and clinic areas with standard levels of supplies, medications, and equipment. Prepares list of needed supplies and medications for monthly orders.
  • Performs skilled tasks such as venipuncture for the collection of blood specimens, suture removal, and wound dressing changes as directed by the physician.
  • Documents tasks performed and nursing care data accurately in the medical record in Epic.
  • Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures.
  • Will perform related and delegated tasks, which include retrieving and processing messages from the prescription refill line, taking and relaying messages, facilitating interaction between patient and provider, working with providers to ensure smooth and efficient patient flow, and running errands.
  • Notifies manager and patients of wait times.
  • Participates in medical education of patients and families as directed by provider and provides patient instruction for medication administration, diagnostic tests, specimen collection, and methods of health promotion and disease prevention.
  • Obtains and provides health information for patient use as requested by the physician.
  • Assists with orientation of new and/or agency staff members. Participates in the clinic's quality assurance programs and committees.
  • Ensures that needle containers and potentially infectious waste are appropriately disposed of and removed from the clinic and exam area according to the infection control guidelines.
  • Performs minor housekeeping tasks to keep clinic areas clean and safe.
  • Maintains Clorox and germicidal solutions in the clinic for emergency cleanups, etc.
  • Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to a supervisor or arranges for repairs as required in the absence of the supervisor.
  • Participates in skill development and training through in-service programs to enhance knowledge level and to ensure mastery of patient care procedures.
  • Other duties as assigned.

Minimum Qualifications
  • High School diploma or graduation equivalent.
  • Experience using EPIC preferred.
  • Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of the date of hire. Exam fees will be paid by the department. If a retest is required, associated fees are paid by the employee.
  • Current CPR certification by the American Heart Association or the American Red Cross required.
  • Must maintain MA and CPR certification/registration during the duration of employment in this position.



Classified Title: Medical Assistant 
Role/Level/Range: ACRO40/E/02/CB  
Starting Salary Range: $15.25 - $23.00 HRLY ($39,790.40 
Employee group: Full Time 
Schedule: Monday - Friday 40hrs/wk 
Exempt Status: Non-Exempt 
Location: Johns Hopkins Bayview 
Department name: ​​​​​​​SOM DOM Bay Addiction Medicine  
Personnel area: School of Medicine 



Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Johns Hopkins Bayview