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Job Req ID:  65259

Multimedia Technician

The Office of Information Technology is seeking a Multimedia Technician  with skillsets in audio/video content production, audio/video web conferencing technical support, and media content creation. The Multimedia Technician reports to the Multimedia Supervisor – Online Learning Content Production and works collaboratively in a team of creative media content professionals to support and produce the online learning content, virtual and in-person events, and public-facing communication initiatives for the Bloomberg School of Public Health.


Daily operations are centered around maintaining the continued operation of audio and video production facilities throughout the School (hardware and software), including web conferencing and eLearning tools such as Zoom, Microsoft Teams, Panopto, and more for facilitating eLearning content production.


Candidates must be skilled in the operation of current broadcast and film industry standard cameras, microphones, video switchers, audio mixing consoles, audio and video network routing matrixes, non-linear editing platforms, and digital audio workstations. Candidates must also possess a firm understanding of audio and video media assets and file management.


The Multimedia Technician provides clients at the School with pre-production, production, and post-production consult and services. Candidates must possess the skills to facilitate a client’s concept to a fully realized audio/video deliverables. The successful candidate will be a motivated, organized, detail-oriented, positive, and proactive team player who provides an excellent customer service experience for clients. 


Specific Duties & Responsibilities:

Audio / Video Event Production Support (50%)

Audio/video/event productions conducted in both studio and field environments.

  • Record and edit audio podcast, lectures, radio interviews, or any other audio production requests for the School.
  • Record, edit, and facilitate webcast video productions in lecture halls and studio for in person events at the School.
  • Offer constructive recommendations to clients and staff for changes/ enhancements to improve clarity and overall project quality.
  • Serve as secondary support for A/V Technicians.


Online Learning Content Production and Support (50%)

  • Serve as producer and technical resource to lecturers using on-line collaborative software (such as Zoom, Microsoft Teams) in support of synchronous and asynchronous online learning/eLearning content initiatives.
  • Record, monitor, and provide technical assistance of live online course content.
  • Troubleshoot basic technical issues for online remote clients during recording sessions.
  • Operate recording equipment for faculty and customer sessions when conducted in studio.
  • Generate reports documenting workflow inhibitors as necessary.


Minimum Qualifications (Mandatory):

  • High School Diploma/GED.
  • 4 years related experience in video and audio production including editing.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications

  • Bachelor's Degree in audio or video media production or equivalent experience.
  • Certification in the Adobe Creative Suite or equivalent apps.
  • Experience working in an educational environment.
  • Experience in event production and auditorium based audio/visual systems.
  • Certified Technology Specialist (CTS) certification.


Special Knowledge, Skills & Abilities:

  • Excellent interpersonal and customer care skills, including the ability to explain technical points clearly and simply to faculty, staff, and students from a variety of diverse backgrounds.
  • Strong troubleshooting skills and the ability work collaboratively and alone to find effective solutions.
  • Strong organizational skills with a proven ability to effectively prioritize workload.
  • Ability to take initiative and be proactive to meet deadlines.
  • Strong written communication skills.
  • Proven ability to multi-task and process data quickly with a high level of accuracy.


Technical Qualifications/Specialized Certifications:

  • Expertise in operating media hardware and software including (but not limited to):
    • Experience working on live or post-production content for broadcast TV and Radio programs.
    • Thorough understanding of industry recognized Digital Audio Workstations (Adobe Audition, Pro Tools, Logic Pro X, Reaper).
    • Familiarity with Non-linear editing programs (Adobe Premiere Pro, Final Cut Pro, After Effects, DaVinci Resolve).
    • Digital studio cameras, studio lighting, microphones (wired/wireless), switchers, audio/video editing equipment, video conferencing and webcasting systems, portable audio/visual capture equipment.
    • Standard office computers (Macintosh and PC) and equipment, Adobe Creative Suite, Apple Final Cut Pro 7, Microsoft Office Professional, Adobe Connect, FTP programs, Internet Browsers.
    • Standard audio production equipment and software such as Adobe Audition, Audacity, Soundtrack Pro, or Sound Forge.
    • Standard office software:  Microsoft Office Professional, FTP programs, internet browsers.


Physical Requirements:

  • Requires the ability to bend, push, lift and assemble equipment of approximately 50 lbs.


JHU Equivalency Formula:  30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. 


Classified Title: Multimedia Technician
Role/Level/Range: ATO 37.5/02/OF 
Starting Salary Range: $20.02 - $27.51/hr (commensurate with experience)
Employee group: Full Time 
Schedule: M-F, 12:00 pm- 8:30 pm 
Exempt Status: Non-Exempt  
Location: ​​​​​​​School of Public Health 

Department name: ​​​​​​​JHSPH IT Client Services/Multimedia 
Personnel area: School of Public Health


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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School of Public Health - East Baltimore Campus