Job Req ID:  115236

Nurse Coordinator

We are seeking a Pediatric Orthopedic Nurse Coordinator who will be a part of the care team to improve continuity of care for pediatric orthopedic patients, coordinating the early post-discharge check-ins and expand clinician accessibility by managing and if necessary, triaging incoming patient issues. In addition, the nurse coordinator would help establish a subspecialty clinic in limb deformity, caring for these high acuity patients in a subspecialty clinic appointment.


Specific Duties & Responsibilities


Pediatric Orthopedic Division

  • Be the program's primary face for patients for general questions and communication between patients and providers after outpatient clinic visits and surgical treatment. Triage and communicate problems with providers
  • Conduct post-discharge and post-surgical telephone follow-ups
  • Address or triage patient communications received via MyChart or telephone calls.
  • Communicate results from testing with patients after review by providers
  • Assist with medication refills as well as medication changes guided by the provider.
  • Obtain preapproval for medications and testing ordered by providers including completing required paperwork.
  • Complete work excuses, return to work forms, and preoperative clearance letters after discussion with providers.
  • Coordinate orthotic referrals for families, especially those with clubfoot.


Limb Deficiency Clinic

  • Attend clinic with providers and meet with patients at the time of visits after providers have seen patients to coordinate surgical plans and ensure patient understanding.
  • Provide pre-procedure instructions and assist with device teaching for patients who receive an external frame or internal implant requiring ongoing management.
  • Schedule and coordinate all appointments, changes in protocols, and tests ordered by providers. Follow up and ensure these items occur in a timely fashion. Communicate problems with ordering providers.
  • Be the program's main face for patients for general questions and communication between patients and providers.
  • Work with research staff to ensure proper follow-up and data collection for appropriate studies.
  • Ensure appropriate pre-op work-up is arranged and timed accordingly

                        1. Visits to psychology

                        2. Post-operative physical therapy


Customer Service and Teamwork Responsibilities


Interactions with patients

  • Courteous and pleasant in person and on the telephone with patients.
  • Utilizes proper telephone etiquette.
  • Warmly greets patients and visitors.
  • Verbally expresses appreciation when ending a conversation with a caller.


Interactions with other staff members

  • Generous in assisting and supporting others.
  • Participates in covering telephones and assisting other faculty and staff when needed.
  • Works cooperatively with other staff.
  • Responds to requests from coworkers or other departments in a mutually agreed upon period.
  • Maintains professional demeanor with all coworkers.
  • Values cultural diversity and other individual differences in the workforce, ensuring that the practice builds on these differences.
  • Ensures employees are treated in a fair and equitable manner.


Personal Attributes

  • Exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area.
  • Possesses excellent organizational skills; excellent oral, written, and interpersonal communication skills; ability to multitask.
  • Is highly proactive and demonstrates the ability to work independently, maintain organization and efficiency of workflow through interactions with facilities staff on administrative activities, and demonstrate professional and administrative conduct as a model for other office team members to ensure advance toward department/unit objectives.
  • Ability to work for extended periods of time without directions, and to prioritize own work and work of staff as needed.
  • Ability to prioritize own work and work of staff as needed.
  • Seeks to satisfy dissatisfied customers.
  • Can effectively interact with all levels of University and Hospital employees and outside contacts.
  • Ensure divisional compliance with Hopkins’ policies related to Service Excellence, Safety Attitude Questionnaire, Employee Satisfaction, and the Joint Commission.
  • Seeks out additional tasks to support clinical and management goals.


Minimum Qualifications
  • Individual must be a registered Nurse, licensed in the State of Maryland or state where practicing.
  • Bachelor's Degree in Nursing or related discipline preferred.
  • Current CPR certification required. Must maintain current licensure and certification during duration of employment.

 


 

Classified Title: Clinical Nurse 
Job Posting Title (Working Title): Nurse Coordinator   
Role/Level/Range: ACRP/03/ME  
Starting Salary Range: $64,600 - $113,300 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F 7a-5p varying 
Exempt Status: Exempt 
Location: School of Medicine Campus 
Department name: SOM Ortho Pediatric Division  
Personnel area: School of Medicine 

 

 


Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

School of Medicine - East Baltimore Campus