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Job Req ID:  18683

Plant Operations Supervisor


General Summary

Responsible for the identification, prioritization, and scheduling/assignment of day-to-day facilities maintenance and porter needs. Ensures regular, quality preventative maintenance efforts and assists DFAS with the scheduling and management of special projects. Position requires the ability to perform and to supervise a variety of jobs relating to carpentry, plumbing, HVAC, construction, engineering and general maintenance work.  Provides direct, hand-on supervision of multi-trade maintenance mechanics, housekeeping and contracted cleaning staff, as well as contractors, including HVAC technicians and painters. Holds staff and contractors responsible for quality of work and ensures compliance with university policies. 


Position requires availability to address emergency maintenance issues 24 hours per day, in-person as necessary. Supports and works closely with DFAS during operational or maintenance emergencies.  The position will also oversee the implementation and effective use of a work order system and produce work related reports as needed.


Located in the heart of Baltimore’s Mount Vernon Cultural District, the Peabody Institute was founded in 1857 as America’s first academy of music. Peabody’s facilities are comprised of 420,000 SF in 11 buildings on its mid-town urban campus, including housing and dining, and a Peabody Preparatory facility in Towson. Today, through its degree-granting Conservatory and its community-based Preparatory music and dance school, Peabody trains musicians and dancers of every age and at every level.  Each year Peabody stages nearly 850 public concerts and performances.  Peabody is one of the nine divisions that comprise the Johns Hopkins University.


Essential Job Duties

Duties include:  

Supervision of Staff and Contractors (50%)

  • Responsible for hiring, training, and supervising a plant operations staff of four, plus a significant number of contractors. Ensure maintenance work in Peabody-owned buildings, including work performed by outside vendors and sub-contractors, meets or exceeds JHU quality standards.   
  • Establish and maintain the schedules for all plant operations activities, including vendors, sub-contractors, and JHU staff.
  • Assign, manage, and evaluate planned and reactive maintenance repairs and projects.
  • Utilize the University’s time keeping systems to accurately complete time and attendance reporting and approvals for staff.
  • Ensure compliance with OSHA, BOCA, State and Federal regulations, and JHU safety standards for all work occurring in Peabody buildings.
  • Develop and oversee employee engagement and professional development efforts for direct report staff.


Identify, Prioritize, and Oversee Facilities Efforts (30 %)

  • Develop, implement, and maintain an efficient and comprehensive preventive maintenance program, using a computerized maintenance management system.
  • Participate in regular and proactive inspections of all buildings to identify both routine and project work and to identify and plan capital improvement projects.
  • Under the guidance of the DFAS, develop and implement annual and long-term capital renewal program.  This includes identifying and prioritizing projects to be completed on a fiscal year basis while working within a limited capital renewal budget. 
  • Assist the Director of Facilities in the development of annual plans and budgets.  Manage and monitor financial budgets.
  • Responsible for managing and reporting on all work orders and service using the facilities ticket system, Maximo, for the effective running of the department. Use data from the work order system to pro-actively manage work levels, work order status and job completion. 
  • In coordination with the DFAS and in accordance with JHU policies, source contracts with outside vendors and maintain vendor relationships.
  • In coordination with Director of Facilities and consultants, engage in specification and procurement of all equipment, parts, and supplies required for complete maintenance of Peabody-owned buildings.  Develop and manage an inventory control system to manage critical parts and supplies.


Hands-on Expertise (20%)

Must be sufficiently versed in many trades to successfully supervise multi-trade personnel and manage outside contractors and provide hands-on training and quality assurance, as needed.


Internal & External Contacts

Interacts routinely with:

Internal: Faculty, staff, residential students

External: Vendors and outside contractors, especially HVAC, plumbing, electrical, roofing, and dining/kitchen services and equipment


 Position Qualifications


High School Diploma/GED or Trade School Graduate required.



  • Three years of directly related experience required.
  • Prior supervisory experience required.
  • At least five years’ experience supervising multiple direct reports strongly preferred.
  • Extensive knowledge of maintenance, engineering techniques and principles, and various construction trades. Must be sufficiently versed in many trades to successfully supervise multi-trade personnel and manage outside contractors. Must be highly skilled in at least one, if not more, skilled trades which is typically demonstrated through at least 7 years of related experience and certifications.
  • Demonstrated ability to develop project plans and to handle multiple priorities, including the ability to develop a timeline, handle multiple tasks on an ongoing basis.
  • Experience in establishing, measuring and monitoring performance criteria and goals desired.
  • Comfort with computer systems sufficient to use a work order system on a daily basis and to produce reports. 
  • Experience with managing a budget.
  • Demonstrated ability to manage internal and stakeholders, including internally facing customer service skills and the ability to nurture external relationships.
  • Strong interpersonal skills including demonstrated success working in partnership with other functional areas in order to achieve common goals.
  • Demonstrated ability to communicate effectively both in written and in oral forms.
  • Must have valid MD driver’s license.
  • Must be available to work on call evenings and weekends on a rotational basis to assist staff with emergencies.



  • Completion of apprenticeship program in one of the skilled trades
  • Universal CFC certification



  • Directs four multi-trade maintenance and housekeeping staff.


Physical Requirements:

  • Ability to lift up to 50 lbs. Ability to climb ladders, use power and manual tools, lift, stand, carry on a repeated basis and walk up stairs.
  • Physical requirements commensurate with maintenance work.


The Peabody Institute of the Johns Hopkins University is committed to active recruitment of a diverse faculty and student body.  The University is an Affirmative Action/Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities and encourages applications from these and other protected group members.  Consistent with the university’ goals of achieving excellence in all areas, we will assess the comprehensive qualifications of each applicant.


Classified Title: Building Maintenance Supervisor 
Working Title: Plant Operations Supervisor 
Role/Level/Range: ATO 37.5/03/OH 
Starting Salary Range: Commensurate with Experience
Employee group: Full Time 
Schedule: M-F, 7:30-4:00 
Exempt Status: Exempt  
Location: 07-MD:Peabody Institute 
Department name: 10000984-Facilities 
Personnel area: Peabody


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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