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Job Req ID:  31097

Program Officer II

General Summary/Purpose

The Program Officer II provides technical, programmatic, and administrative assistance to one or more programs, leads and manages the development and implementation of discreet program activities with support. The Program Officer II supervises and mentors staff and student workers. As project manager, she serves as a program’s consistent link between headquarters and other locations (domestically and internationally), and provides the day-to-day problem solving, technical input, writing and editing, and procurement processing that programs require. The Program Officer II will travel internationally to lead and deliver short-term technical assistance (STTA) independently. S/he will initiate or manage technical work in areas of their expertise, with support. She contributes to proposal and partnership development, with support.


Specific Duties & Responsibilities:

Program Management

  • Lead and manage project activities, with support, and backstop independently
    • Leads coordination of country teams and ensures collaboration and open and efficient communication between Baltimore and country-based teams.
    • Envision, design and initiate new program activities according to a larger program goal
    • Manage implementation of discreet program deliverables and activities that contribute to an overall program goal
    • Format, edit and produce documents, reports, and presentations as needed
    • Contribute to work plans, reports and budgets
    • Act as liaison for consultant activities, ensuring statement of work, contract and deliverables are in place
    • Initiate, track and monitor procurements, contracts, work plans and other administrative and programmatic documents
    • Monitor budgets and make strategic decisions to reallocate funding according to strategic priorities
    • Work closely with finance and administrative staff to ensure timely and compliant spending
    • Maintain frequent, open, ongoing communication with program team members in all locations (offsite, in headquarters, and internationally)
    • Liaise with internal and external partners
    • Contribute to consortium member management to support strong partnerships between CCP and consortium members, and management of partner workplans and budgets
    • Adhere to JHU, CCP and donor rules, regulations and policies
    • Upload and save deliverables on relevant knowledge management platforms
    • Manage and identify STTA needs and suggest solutions, with support
    • Work closely with research to routinely review program performance data and suggest adaptations to program management and implementation


People Management

  • Supervise staff with support
    • Orient and train new staff members and student employees
    • Conduct regular (at least quarterly) check ins and annual performance reviews with all supervisees
    • Identify and recommend appropriate professional development opportunities for supervisees
    • Provide coaching and mentoring to promote continued growth and improvement among supervisees and other staff
  • Oversee and ensure the quality of work produced by staff or team, independently
  • Manage group work and effective team functioning independently; includes identifying and filling staffing gaps and independent contractor identification and hiring.
  • Engage in coaching and mentoring of staff.
  • Operate with compliance to all JHU supervisory policy.


Technical work:

  • Initiate, lead and manage technical work independently, including strategies, toolkits, communication materials, scripts, job aides, needs assessments, etc.
    • Generate and envision new activities, ideas, frameworks, and strategies that further high-level goals
    • Use tools, processes, best-practices and colleague review to ensure all products and documents are of the highest quality possible
    • Provide information to others about the quality of work. This includes raising concerns about errors, omissions, and poor quality products to the staff member responsible for that work, and requesting revision of work that is not high quality.
    • In collaboration with research and evaluation division, contribute to design and implementation of research plans and activities
    • Gather, summarize, synthesize relevant background information to inform the above technical work
  • Supervise/oversee STTA of junior staff with support
  • Lead in-country STTA, including trainings, workshops, and program support, independently


Professional and Organizational Growth

  • Initiate center-wide initiatives, independently
    • May include brown bags, communities of practice, etc.
  • Contribute to proposal development (technical, budget, coordination) independently
  • Represent JHU and CCP at relevant external meetings and events
    • May include delivering technical presentations, networking, relationship building, and initiate and follow through with opportunities for collaboration
  • Stay abreast of technical updates
  • Professionally engage and collaborate with other programs across the Center
  • Recognize and flag factors that might strategically impact a program or the Center, and elevate them to appropriate staff members
  • Proactively seek opportunities to expand leadership and management skills
    • Completed JHU Supervisory Training Program
  • Request or initiate quarterly check-in meetings with supervisor to assess performance, strengths and areas for improvement in your current position, and establish professional goals
  • Work with senior staff and peers to identify opportunities for professional development, including JHU courses and seminars, conferences, etc.


Other duties may be assigned.


Minimum Qualifications (Required)

Master’s degree (M.A., MHS, MPH) required.

Four (4) years related experience required. Additional relevant experience and/or training may substitute for some education.


Preferred Qualifications

  • International experience preferred.
  • Foreign language abilities preferred.


Special Knowledge, Skills, and Abilities

Proactive, resourceful, solutions-oriented and results-oriented

  • Training facilitation and workshop management
  • Technical expertise in two or more relevant technical areas: SBC, knowledge management, Family Planning, malaria, TB, nutrition, maternal and child health
  • Ability to coordinate between multiple teams
  • High level technical communication, including writing reports, creating and giving presentations, and facilitating trainings or group discussions
  • Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions
  • Strong relationship management abilities. Ability to relate to people at all levels internally and externally.
  • Technical expertise in two or more relevant technical areas: SBC, knowledge management, Family Planning, malaria, TB, nutrition, maternal and child health


Willingness to travel, internationally, up to 40% of the time.




Classified Title: Program Officer II 
Working Title: Program Officer II  ​​​​​
Role/Level/Range: ACRP/04/ME 
Starting Salary Range: $60,945 - $83,865/ Commensurate with experience
Employee group: Full Time 
Schedule: Monsay -Friday, 8:30a - 5:00p/ 37.5 hrs per week 
Exempt Status: Exempt  
Location: 31-MD:JH at 111 Market Place 
Department name: 10001159-Ctr for Communication Programs CCP 
Personnel area: School of Public Health


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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JH at 111 Market Place