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Job Req ID:  10769

Programmer Analyst

Classified Title: Programmer Analyst 
Role/Level/Range: ATP/03/PC 
Starting Salary Range: $49,216 - $67,735
Employee group: Full Time 
Schedule: M-F 7.5 
Employee subgroup: Salaried Exmpt 
Location: 45-MD:JH at Keswick 
Department name: 10001609-Systems Support 
Personnel area: University Administration

General Summary:

The Programmer Analyst will analyze, gather requirements, design, create, test, document, implement, maintain, and update enterprise applications and web sites.

Primary Duties and Responsibilities:

Responsible for the creation, implementation, maintenance, performance, production support and documentation of Facilities & Real Estate and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. This position will ensure adherence to quality standards and review project deliverables to ensure project goals are accomplished Using functional specifications and designs, produces all or part of the deliverables and maintains enterprise applications, databases and system code.

The Programmer Analyst contributes significantly to maximizing Facilities & Real Estate employee and shops productivity and to improving service delivery efficiency through data aggregation from the computerized maintenance management system (CMMS), currently IBM Maximo.  The CMMS is used to record and store all maintenance request information, which becomes the basis for setting daily and weekly shop schedules according to employee availability, skills, parts and material availability, and equipment access.  The Programmer Analyst will work with Plant Operations staff and Johns Hopkins Facilities & Real Estate (JHFRE) units to identify and provide solutions to potential service delivery problems to ensure high quality service delivery and consistency.

The Programmer Analyst uses various query and reporting tools, designs, writes, and runs basic database queries. This position also acts as primary liaison with appropriate JHFRE staff to ensure data integrity and consistency.  Position will also propose, research, pilot, document, and implement technical process improvements. 

The position acts as webmaster for JHFRE and manages website workflows.  Will also lead development of e-Forms and electronic business processes for JHFRE in all non-finance areas. The Programmer Analyst will participate in all aspects of analysis, requirements gathering, and designing, developing/testing, documenting, implementing, training and maintaining web projects.

Demonstrates strong ability in technology and/or strong understanding of the business/facilities/education process. Builds and maintains client relationships through positive interactions.

Additional Responsibilities:

ANALYSIS AND REQUIREMENTS GATHERING: Define moderately complex business/facilities/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather moderately complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.
DESIGN AND DEVELOPMENT: Develop detailed tasks and project plans by analyzing project scope and milestones for moderately complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards. Write functional/technical specifications by taking the provided moderately complex system requirements and putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for moderately complex application development tasks. Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledgebase system(s) to simplify code maintenance and to improve support.
TESTING AND DOCUMENTATION: Create and document moderately complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate moderately complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
IMPLEMENTATION AND MAINTENANCE: Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve moderately complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by triaging and resolving moderately complex issues to ensure prompt, effective service.


Bachelor's degree. One year related experience. Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Technical Experience:

  • Strong analytical thinking and problem solving skills.
  • Experience with programming languages.
  • Development experience in at least one scripting language (PHP, Perl, Python, etc.).
  • Web application design and development. 
  • Experience with IBM Maximo, Archibus, PMWeb, Tableau, SharePoint, Site Executive is a plus.

Physical Requirements:

  • Must be able to remain in a stationary position for extended periods of time.
  • Ability to operate a computer and other equipment on a frequent basis.
  • Ability to frequently communicate with coworkers.
  • Ability to move about.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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