Share this Job
Job Req ID:  103018

Residential Dining Coordinator

We are seeking a Residential Dining Coordinator who will coordinate and supports critical residential dining services functions across the Homewood and Peabody campuses. In collaboration with the Senior Residential Manager, coordinates facility and equipment maintenance and repairs for all residential dining locations. In collaboration with the Marketing team, supports marketing communications activities. Manages the posting and awarding of jobs for the bargaining unit, manages inventories of dining equipment and small wares; exercises independent judgment; supports the residential dining team as needed.

Specific Duties & Responsibilities

Administrative Human Resources/Employee Relations/Labor Relations Support

  • Coordinates and supports HR/ER/LR with grievances and union issues by setting up meetings, contacting employees for meetings, and sending documents to employees as it relates to their employment for residential dining.
  • Weekly, manage open shifts and schedules by posting, communicating and awarding the position per the Collective Bargaining Agreement and Senior Residential Manager.

Marketing Communications Support

  • Assists in planning events for residential dining and distribution of marketing materials to the dining halls as necessary.
  • Assists with special events planning and implementation including grand opening celebrations, holiday events and provides on-site event support.

Dining Equipment Maintenance

  • Coordinates dining equipment repairs and maintenance as necessary with support of Senior Residential Manager.
  • Develops log/work order tracking system for tracking dining equipment repairs.
  • Develops and maintains dining equipment and smallware's inventories for all residential dining facilities.


  • Serves as the point person for groups on or off campus for meal passes, including coordinating with the department or off campus group to finalize all details including day, time, location, number of guests, payment and distribution of meal passes. Communicates to the dining team the details of a group visit.
  • Meal plan administration as needed throughout the year.
  • Reviews student group inquiries for special events and holiday additions to the menu. Send to Campus Executive Chef, Senior Residential Manager and Marketing Director for further review and approval.
  • Communicates with a variety of audiences regarding dining program policy, customer complaints and other sensitive issues.
  • Other duties as assigned.

Special Knowledge, Skills & Abilities

  • Exercises independent judgment: ability to communicate with all types of individuals (from students and parents to contractors and staff); excellent oral and written communications skills; must be proficient with Microsoft Office suite software (Word, Excel, PowerPoint).
  • Demonstrated commitment and ability to practice open and effective communications with students, University faculty, staff and administration, contractor partners and external groups to build and maintain collaborative relationships.
  • Demonstrated ability to manage a complex workload, prioritize tasks, and use good judgment in providing services based on goals.

Minimum Qualifications
  • High School Diploma or graduation equivalent required.
  • National Restaurant Association Serve Safe Certification or willingness to become certified within six months of employment.
  • Minimum of three years’ work experience required. Additional education can substitute for experience as permitted by the JHU Equivalency formula.

Preferred Qualifications
  • Associates Degree or bachelor's preferred. 


Classified Title: Dining Services Coordinator 
Working Title: Residential Dining Coordinator   
Role/Level/Range: ATO 37.5/02/OE  
Starting Salary Range: $17.95 - $25.30 per hour 
Employee group: Full Time 
Schedule: Mon - Fri 8:30 am - 5:00 pm, nights and weekends may be necessary to support events and/or meetings
Exempt Status: Non-Exempt 
Location: 01-MD:Homewood Campus 
Department name: 60011132-Hopkins Dining 
Personnel area: University Student Services 


Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check.


The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.


Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


EEO is the Law
Learn more:


Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


Note: Job Postings are updated daily and remain online until filled.



Homewood Campus