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Job Req ID:  17265

Residence Director


General Summary:

The Residence Director is a member of the Residential Life team with the goal of enhancing the student experience and providing quality services for the students at Johns Hopkins University.   They are responsible for fostering a student-centered community where faculty involvement and a broad range of developmental programming initiatives are valued. Reporting to the Associate Director of Residential Life, the Residence Director is responsible for the ongoing welfare of the communities under their purview, providing staff supervision and supporting all aspects of the Residential Life program. They will be an active and contributing member of a team of Residential Life and Student Affairs professionals committed to their staffs, students, and the development of community in their residential areas.


Essential Job Functions:

  • Supervise and evaluate the paraprofessional staff in assigned residential area and assist the Associate Director with staff selection process.
  • Create an environment that supports the development of a sense of community among residents.
  • Manage the day to day operation of assigned residential area and handle all administrative responsibilities.
  • Meet and interact with students for the purpose of counseling, conflict resolution, crisis management and mediation. Respond to incidents and administer discipline in assigned communities to ensure appropriate behavior.
  • Assess needs and interests of students and support staff in the development a wide range of programming initiatives including educational, social, recreational and cultural programs.
  • Support implementation of the Residential Life department wide programs and program curriculum.
  • Provide assistance to the Associate Director and participate in developing and implementing all student staff training sessions, including monthly staff development sessions for staff.
  • Provide primary after-hours emergency coverage (on-call duties) to residents and student staff; work closely with the Dean of Student Life office to provide support to students in crisis.
  • Assist with supervision and administration of Residential Life departmental responsibilities; take on a leadership role in a departmental area, e.g. liaison with other departments, assessment processes, department wide programs, orientation, committee work, etc.


Education & Experience:

  • Master’s Degree in Student Personnel or related field, and 2-3 years of experience in Housing/Residential Life required.
  • Student Affairs work preferred with related work in Housing and/or Residential Life.


Special skills and knowledge:

  • Strong interpersonal skills with solid administrative abilities.
  • Experience working in a fast-paced, multi-cultural environment.
  • Experience in mediation, conflict resolution, and crisis management.


Additional information:

This is a 12-month, full-time position with a flexible work schedule to include evenings and weekends as it relates to programming or on-call. The selected candidate is required to live-in on campus in designated University housing. This position is considered an essential employee (required attendance) and will be asked to be on-call to assist with any university emergencies that affect the students living in campus housing.


Classified Title: Residential Life Administrator 
Working Title: Residence Director 
Role/Level/Range: ACRO40/E/03/CE 
Starting Salary Range: Commensurate with experience
Employee group: Full Time 
Schedule: M-F / 8:30-5pm 
Exempt Status: Exempt  
Location: 01-MD:Homewood Campus 
Department name: 60004476-Residential Life Operations 
Personnel area: Homewood Student Affairs


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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