Job Req ID:  112918

Resource Specialist

We are seeking a Resource Specialist who will enhance university retention efforts and support student success by helping students facing needs in security connect with resources on campus and in the community. Together with Hopkins partners, they will identify at-risk students and directly support them in accessing resources on campus and beyond.  The Resource Specialist develops and maintains relationships with campus and community partners, in an effort to provide comprehensive cohesive services, information, and programs to JHU students in the area of needs security, housing, food, healthcare, insurance, childcare, and more.


This position will manage and oversee the daily operation of the Hopkins Food Pantry and all affiliate pantries. In addition, this position will serve as the single point of contact for students seeking access to public and institutional resources such as public benefits, emergency fund grants, housing supports, etc. This position will create a single point of contact for JHU students and includes providing intake, referrals, and support in accessing resources. The Resource Specialist will also work to enhance collaborations with community partners and increase resources for JHU to support students with low incomes.


Reporting to the Senior Director, Student Outreach and Support, the Resource Specialist is responsible for providing wide-ranging administrative oversight related to program development, evaluation, outreach, and operational needs of key support resources for students across Hopkins. 


Specific Duties & Responsibilities

  • Oversee and manage the Hopkins Food Pantry and affiliate pantries- including supervising student employees.
  • Coordinate university wide programs for students aimed at meeting needs, increasing student success and retention, including transportation, food and housing.
  • Develop and facilitate intake, case management, referral interventions, and resource delivery systems that increase the success of students who are under-resourced.
  • Perform data collection, reporting, and analysis in collaboration with Assessment and Analysis to assess university needs and program efficacy; track student progress and maintain records.
  • Assist with budget development and tracking; oversee inventory and procurement for needs program supplies.
  • Identify students at risk for (or currently experiencing) needs insecurity through collaboration with campus partners.
  • Evaluate student eligibility for emergency/grant funding based on established criteria and submit funding applications as appropriate.
  • Collaborate with other community cased organizations in Baltimore City and Maryland through attending state and local meetings about SNAP eligibility, outreach and utilization.
  • Serve as a conduit between JHU and the Baltimore community by providing direct outreach and application assistance to students eligible to receive Supplemental Nutrition Assistance Program (SNAP) benefits.
  • Provide direct outreach and case management services; assessing their situations, strengths, assets and barriers to determine what services are required to meet their needs.
  • Serve as liaisons between students, providers, faculty, families, advisors and other university personnel.
  • Provide referrals for crisis intervention and advocacy services to students. Provides resources to faculty or staff responding to students in crisis.
  • Improve staff competence by providing educational resources.
  • Create and facilitate training and education for the campus community regarding resource needs and access.
  • Collaborate closely with a variety of stakeholders, both internal and external, on all aspects of projects.


Special Knowledge, Skills, & Abilities

  • Must be able to work independently, make decisions and problem solve.
  • Demonstrate commitment and success working in a multicultural environment with a critical understanding of social justice.


Minimum Qualifications
  • Bachelor’s Degree.
  • Three years of related experience.
  • Additional related experience may substitute for required education and additional related education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Demonstrated ability to effectively reach low-income students and community-based organizations.
  • Knowledge of Supplemental Nutrition Assistance Program.


 


 

Classified Title: Student Life Administrator 
Job Posting Title (Working Title): Resource Specialist   
Role/Level/Range: ACRP/04/MC  
Starting Salary Range: Min $47,500 - Max $83,300 Annually ($67,275 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F, 8:30am - 5pm 
Exempt Status: Exempt 
Location: Hybrid/Homewood Campus 
Department name: Student Outreach and Support 
Personnel area: University Student Services 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hybrid: On-site 3-4 days a week