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Job Req ID:  101596

Scheduling Analyst

We are seeking a Scheduling Analyst who will reporting to Associate Director, Course and Classroom Scheduling and Analytics, Scheduling Analyst coordinates and assists with implementation and facilitation of all aspects of scheduling, academic catalogue, and course evaluations functions for the Krieger School of Arts and Sciences (KSAS) and Whiting School of Engineering (WSE). Collaborates with special programs on the Homewood Campus (e.g. PILOT, Learning Den, Engineering Innovations, CTY) to secure classrooms to support programmatic needs. Works with office leadership, UIS, and other technical teams to test and resolve reported issues, including the development and implementation of new reporting strategies. Leads a team of student workers to assist with projects. Provides exemplary customer service to university faculty, students, and departmental staff. Works with technical team to test and resolve reported issues, including the development and implementation of new reporting strategies.


Specific Duties & Responsibilities


Academic Catalogue

  • Serve as functional lead administrator for the annual academic catalogue (CourseLeaf) publication.
  • Coordinates online academic catalogue content. Initiates, reviews, and monitors the workflow of catalogue content to ensure timely completion and publication with academic departments.
  • Conducts training for departmental CourseLeaf catalogue users.


Course Evaluation

  • Principle administrator and steward of the course evaluation system.
  • Coordinates all facets of semesterly course evaluation process including set up, collection, analysis, and summary.


Scheduling

  • Primary contact for event scheduling by academic departments, summer programs and other university constituents.
  • Create queries for reporting purposes and to resolve room conflicts using student information system (SIS) and Ad Astra room scheduling solution.
  • Reviews and responds to emails addressed to ASEN Scheduling Team. Assist with projects to include space planning and projections. Perform semesterly and ad-hoc scheduling and registration testing. The Scheduling Analyst provides exemplary customer service to faculty, students and staff and actively supports the goals and mission of the Office of the Registrar-Homewood.
  • Utilizes Astra’s event scheduling utilities to locate and reserve appropriate classrooms and shared computer spaces for events. Independently works to resolve any time/room conflicts.
  • Monitors and verifies that room scheduling requests comply with university policies and guidelines.
  • Acts as a liaison to Scheduling & Events Services to coordinate campus events requesting the use of classrooms and specific lobbies.
  • Acts as the point of contact for academic departments inquiring about classrooms for supplemental activities supporting degree courses and degree progress.
  • Collaborates with department administration to review and finalize room requirements for fall/spring final examinations.
  • Maintains data related to final examinations within the SIS and Ad Astra room scheduler.
  • Perform queries using SQL for projects and what-if scenarios.
  • Acts as a liaison on behalf of the Registrar’s Office with departmental contacts to answer course and classroom scheduling inquiries and troubleshoot system issues.
  • Conducts semi-annual room inspections of the general pool classrooms and prepares a report of current status and needed maintenance using Microsoft Office Suite.
  • Supports Academic Scheduling Specialist in collecting room preference information for academic courses as needed.


Communication

  • Responsible for reviewing and responding to emails addressed to ASEN Scheduling.
  • Updates content on the Office of the Registrar’s website.
  • Additional duties as assigned.


Minimum Qualifications
  • High school diploma/GED equivalent.
  • A minimum of 3 years related experience.


Preferred Qualifications
  • Bachelor's Degree preferred.
  • Additional education may substitute for experience in accordance with the JHU equivalency formula.
  • General knowledge of higher education administrative services.
  • Experience working with student information systems, classroom scheduling software, academic catalogue development and website management programs.
  • Knowledge of laws and governmental regulations that guide a Registrar’s Office at a four-year research institution.


Special Knowledge, Skills, & Abilities

  • Proficiency in written/verbal communication skills to effectively communicate with departments, faculty, staff, and students in all matters pertaining to scheduling.
  • Familiarity with databases helpful in navigating SIS and utilizing Astra room scheduling software as well as course evaluation program.
  • Ability to move between multiple, divergent tasks to balance priorities in a dynamic environment.
  • Strong problem solving and analytical skills needed to assess the room scheduling needs of departments and faculty to reasonably accommodate their requests while balancing the interests of the university community.
  • Ability to identify problems, analyze data, and recommend appropriate solutions in a timely manner.
  • Passion for excellent customer service and commitment to exceptional quality in performance.
  • Strong organizational skills and attention to detail.

 Classified Title: Scheduling Specialist 
Working Title: ​​​​​​​Scheduling Analyst

Role/Level/Range: ATO 37.5/02/OE  
Starting Salary Range: $17.95-$25.30 HRLY (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday - Friday 8:30 - 5:00 
Exempt Status: Non-Exempt 
Location: ​​​​​​​Homewood Campus 
Department name: ​​​​​​​Office of the Registrar  
Personnel area: University Student Services 

 

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.


The successful candidate(s) for this position will be subject to a pre-employment background check.

 

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

 

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

 

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

 

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

 

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

 

Note: Job Postings are updated daily and remain online until filled.

 

 

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