Security Officer II
Johns Hopkins Public Safety is seeking a Security Officer II who will provide security services to the HLTCOE facilities and activities. The HLTCOE consists of 1 building in Baltimore. HLTCOE Security Officers are customer service oriented dedicated to providing a safe environment for researchers, staff, students, and visitors.
Responsibilities include uniformed patrols and crime prevention services to protect life and property of the HLTCOE; offering proactive support of HLTCOE student and staff initiatives; development and maintaining a positive rapport with HLTCOE students, faculty, staff, visitors and other members of HLTCOE community; coordinating and cooperating with various HLTCOE administrators in the preliminary and follow-up investigation of complaints; reporting criminal offenses and disruptions; enforcing University and HLTCOE policies and regulations, state laws and Baltimore City Ordinances; writing reports and keeping records; monitoring electronic surveillance equipment and key access control.
Position involves shift work and may include schedule changes as needed to meet security requirements.
- Note - Primary shift is 02:00 PM to 10:00 PM
- Note - This position is not eligible for visa sponsorship.
- Note - This position is a non-sworn, unarmed position within the current security organization.
- Shift assignments are determined by the needs of the department (assigned after training is complete).
Specific Duties & Responsibilities
- Patrol assigned areas on foot.
- Monitor Alarms by physically responding to audible alarms and alarm calls within HLTCOE, and following proper procedure. Conduct investigations; maintain confidentiality while writing clear, concise and accurate reports.
- Conduct security inspections of HLTCOE facilities and areas, reporting conditions as they may be necessary, including random inspections of desks, bags, containers, and all incoming and outgoing personnel.
- Provide escorts, badges and other general services, including locking and unlocking buildings and rooms.
- Check-in and check-out HLTCOE visitors, including issuing and logging visitors’ badges
- Work flexible shifts and any day of the week that includes holidays or weekends to assist with operational and special event assignments.
- Use various computers and other equipment as a routine function of this position.
- Perform other security related services for the faculty, staff, students, and visitors of The Johns Hopkins University as may be necessary.
- Provide general security and customer service/informational services for HLTCOE activities which include special events and possible evening and weekend events.
Machines and/or equipment used on the job
- Operate a variety of machines and equipment including office equipment, telephone, and Guard Tour Verification System.
Knowledge, Skills and Abilities
- Professional customer service skills.
- Must be able to walk and stand for extended periods of time in order to conduct routine rounds and to patrol buildings and campus.
- Strong interpersonal and communication skills are necessary to effectively deal with HLTCOE students, faculty, and staff.
- Candidates must be able to demonstrate their ability to understand verbal and written direction, maintain a professional demeanor and restraint at all times, which includes stressful situations.
- Ability to work independently in absence of a supervisor, be able to make observations and write clear, concise, accurate reports containing acceptable content with proper grammar and punctuation reflecting these observations.
- Basic computer usage and Microsoft Word.
Minimum Qualifications
- US Citizenship is required.
- High School Diploma or graduation equivalent.
- Two years’ work experience. Must meet Maryland State Police requirements and investigation for a Security Guard Certifications and have exemplary background and integrity.
- Must pass a University criminal background investigation.
- Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
- Willingness to apply for and maintain a government security clearance
Preferred Qualifications
- Active TS/SCI with polygraph.
- Prior security or law enforcement experience.
Classified Title: Security Officer II
Role/Level/Range: ATO 37.5/02/OB
Starting Salary Range: $15.40 - $22.25 HRLY (Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday / 2:00PM to 10:00PM
FLSA Status: Non-Exempt
Location: Homewood Campus
Department name: Center of Excellence
Personnel area: Academic and Business Centers