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Job Req ID:  65337

Senior Development Coordinator

General Description:

 

The Stewardship and Donor Engagement Team seeks to engage, steward and recognize Johns Hopkins donors, alumni, and volunteers according to their interests, through meaningful activities that encourage and recognize their long-term support of the institution and the positive impact of their involvement and philanthropy. Developing and maintaining a community of engaged donors and leadership volunteers is vital to the university and the success of Development and Alumni Relations (DAR). This team supports the engagement, stewardship and recognition of donors and leadership volunteers across the institution at both the divisional level and as a central services bureau. Additionally, the Team collaborates with a wide range of colleagues across the Johns Hopkins University and Johns Hopkins Medicine.

 

The Sr. Coordinator reports to the Director of Stewardship and Donor Engagement and undertakes specific projects on behalf of the Office of Donor and Volunteer Engagement, including providing excellent customer service and administrative support to stewardship team members, colleagues across Development & Alumni Relations, and donors.

 

Responsibilities

The Sr. Development Coordinator will focus in the following project areas:

Support to Team Director (50%)

  • Comprehensive support to the Director of Stewardship & Donor Engagement including calendar management, and meeting logistics (agenda preparation, room booking, refreshments, technical support for hybrid meetings)
  • Promoting and maintaining team communication tools and office files, (via MS Teams, Shared network and cloud drives, as well as hard-copy documents)and work plan progress reports for individual and team projects.
  • Use SAP and Concur to assist the Director with budget management and forecasting, and hold primary responsibility for stewardship team accounting operations including cost-transfers, on-line check requests, purchase orders and contracts with consultants and other vendors, travel reimbursements, and reconciliation of MasterCard and Procurement Card.  Follow all appropriate financial policies and procedures established by the university.
  • Research and book travel for members of the stewardship team as needed.
  • Order and maintain office supplies and equipment in coordination with DAR IT, and university Telecom services, Amazon Business Marketplace, and other vendors as needed
  • Provide occasional administrative support to other central DAR teams as needed, including meeting preparation, event staffing, receptionist, desk and phone coverage.

 

 Special Project Administrative Support (50%)

  • Leadership acknowledgements: Assist with gift acknowledgements and other correspondence to top donors and volunteers on behalf of the University President, VP for Development & Alumni Relations and other university leadership.  Initiate letter requests in salesforce system, process and send final letters via print and email, and run regular reports to ensure timely and accurate stewardship of gifts. Liaise regularly with the colleagues in Principal Gifts, Office of the Vice President and Office of the President to tracking multiple editing stages and reviewers, while adhering to a tight production schedule using the Correspondence Tracking system in Salesforce
  • VIP pledge reminders: support the Sr. Associate Director, Stewardship & Donor Engagement by using Galaxy, ALADIN, and the RM prospect database to research and prepare pledge summary letters in the Spring and Fall for our top donors, including complex mail merge, prepping and sending letters in print and email format, processing of payments received via check, credit card, cash wire, securities, and charitable IRA, while ensuring appropriate acknowledgement of gifts.
  • Donor customer service: Serve as lead to triage donor service phone calls and emails regarding gift receipts, and other giving inquiries, working closely with DOFFs and Office of Advancement Services to resolve any issues in a timely manner; prepare giving history and endowment performance reports on demand for top donors, ensure Director is aware of any recurrent issues and calls from trustees or principal donors.
  • Support of stewardship program and endowment management: Provide administrative support for personalized stewardship program and endowment management including accurate and timely data entry, running queries and reports, and presenting accurate information for internal and external audiences using RM/Aladin (JHAS) Tableau, NRS, Oculus, Wordpress, Blackbaud, and other software as needed.
  • Preparation of complex mailing lists, attendee lists, donor biographies and briefings for special events (such as donor events, galas, conferences, webinars, etc.), including researching accurate information about donors’ giving history and Hopkins involvement via ALADIN, the RM prospect database, and other sources.
  • Assist team members with administration and production of special projects, including staffing events, as assigned.

 

Minimum Qualifications:

High School Diploma/GED, Five years related administrative experience. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

 

Preferred Qualifications:

 

Bachelor’s Degree. Experience in a higher education advancement setting is preferred.

 

Special Skills, Knowledge & Abilities:

 

This position requires a high level of independent judgment and decision-making; strong oral, written, organizational, and social skills; the exercise of creativity, problem recognition, and resolution; the abilities to negotiate, concentrate and multi-task; great attention to detail and the ability to follow-through to completion; as well as an enthusiasm for working with people and providing excellent customer service. Sense of humor, extraordinary tact, and the foresight to anticipate and remove obstacles are highly desirable traits.  Requires a willingness and availability to work nights and weekends a few times per year.

 

This position requires the ability to effectively interact with Board of Trustee members and $1 million donors. Must be self-directed and able to operate autonomously. Exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area. Proficiency in the use of Microsoft Office and working knowledge of SAP (or other accounting processing software) is required. The incumbent will be trained in the use of the JHU development databases.

 

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

Classified Title: Sr. Development Coordinator 
Working Title: Senior Development Coordinator 
Role/Level/Range: ATO 37.5/03/OF 
Starting Salary Range: Commensurate with experience
Employee group: Full Time 
Schedule: M-F, 8:30am-5:00pm 
Exempt Status: Non-Exempt  
Location: 01-MD:Homewood Campus 
Department name: 10001641-Donor and Volunteer Engagement 
Personnel area: University Administration

 

The successful candidate(s) for this position will be subject to a pre-employment background check.

 

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

 

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

 

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

 

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

 

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled. 

 

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https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

 

Homewood Campus