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Requisition ID:  117797

Sr. Academic Program Coordinator

The Johns Hopkins University Krieger School of Arts & Sciences seeks a Sr. Academic Program Coordinator within the office of Academic Advising who will be responsible for providing logistical, administrative, and strategic support to the Assistant Director and Director of Academic Support.


Specific Duties & Responsibilities

  • Assumes administrative responsibility for intricate program elements that require collaboration with students, faculty, and other departments.
  • Payroll for 250+ student workers.
  • Create and disseminate mid and end of semester assessment and satisfaction surveys to student workers and student users.
  • Create and disseminate weekly Academic Support newsletter for student workers.
  • Development of mid and end of semester reports including a comprehensive attendance report each semester.
  • Download supported course rosters on a regular basis to manage course enrollment and recruitment.
  • Responsible for setting up and monitoring student staff time-entry logs, ensuring correct time entered and tracking hours logged for specific tasks, including hiring and termination (forms, tracking position #’s, hiring status) in a timely manner. This is a key role of the position and vital to student-employee retention.
  • Work in SAP/Timesheet X and be point person for communication from Student Employment Services.
  • Assist Director and Assistant Director with logistical aspects of the student interview process (setting up interview schedules, reserving space, candidate follow-up)
  • In collaboration with the Assistant Director, schedule, plan, develop and produce information sessions, session observations and student evaluations as needed.
  • Keep accurate records of active/inactive student staff on a semester-basis.
  • Coordination admissions process, scheduling for recruitment, class presentations, PILOT Leader meetings, Advisory Board meetings and other events.
  • May work with Admissions and Recruitment Committees to track trends and generate reports.
  • Manage weekly problem-set production and dissemination to PILOT Leaders.
  • Maintain weekly supply inventories of problem-set materials, office and session supplies.
  • Monitor and create reports on PILOT session and leader meeting attendance on a weekly-basis and communicate to students and Assistant Director.
  • Ensure problem-sets are uploaded to the program website on a weekly-basis.
  • Assist with training and event logistics (including working directly with vendors, coordinating schedule and room reservations, equipment/supplies needed)
  • Manage organization of One Drive folders.
  • Assist with conducting student staff interviews.
  • Maintain Program website.
  • Monitor Continued Training Participation and communicate outstanding requirement to student staff.
  • Assist AD with development of registration surveys, initial and continued as needed.
  • Manage room requests and assignments for all PILOT sessions, review sessions and events.
  • Assist with placement schedules, course waitlists and attendance for each session as needed.
  • May serve as back up to the Academic Program Coordinator.


Special Knowledge, Skills, & Abilities

  • Strong customer service and interpersonal skills.
  • Administrative experience.
  • A passion for education and academic support.
  • Experience in higher education.
  • Successful track record of managing programs and student staff.
  • Ability and confidence to build and maintain collaborations across campus with administration, faculty, and staff.
  • A high degree of enthusiasm, energy, and creativity for academic support and academic success.
  • Demonstrated ability to analyze and communicate data effectively.
  • Exceptional oral, public speaking, writing, listening and consensus-building skills.
  • Demonstrated capacity to work effectively with persons from diverse backgrounds (e.g., class, race, nationality, sexual orientation, religious affiliation, etc.) and to foster sensitivity to diversity and an inclusive campus and community culture.
  • Strong attention to detail, excellent organizational skills and demonstrated success in providing friendly, high-quality service with effective outreach abilities.
  • Ability to interpret, apply and abide by the Federal Education Rights and Privacy Act.


Minimum Qualifications
  • High School Diploma or graduation equivalent. Bachelor's Degree preferred.
  • Five years progressively responsible administrative/academic experience.
  • Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

 

 

Classified Title: Sr. Academic Program Coordinator 
Role/Level/Range: ATO 37.5/03/OF  
Starting Salary Range: $21.25 - $29.05 - $36.90 HRLY (Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday - Friday, 8:30 am - 5:00 pm 
FLSA Status: Non-Exempt 
Location: Hybrid/Homewood Campus 
Department name: ​​​​​​​KSAS Academic Advising  
Personnel area: School of Arts & Sciences 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 3-4 days a week

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