Sr. Associate Director for Donor Relations, Wilmer Eye Institute

The Fund for Johns Hopkins Medicine (FJHM) is the dedicated development and alumni relations team supporting the entities that comprise Johns Hopkins Medicine (JHM), including clinical departments, hospitals, satellite clinics, and the School of Medicine. We contribute to Johns Hopkins Medicine's mission of patient care, research, and education through securing philanthropy, building and maintaining donor and alumni relationships, and supporting institutional priorities. FJHM partners closely with institutional leaders, faculty, and clinicians to engage alumni, patients, donors, and prospects in JHM's work to advance medicine and improve the human condition.

Since 1925, the Wilmer Eye Institute has led the way in the diagnosis and medical and surgical management of complex eye disease. Through unparalleled collaboration and innovation, we provide solutions that transform medical outcomes in the field of ophthalmology. As a global leader in the prevention and reversal of blindness, Wilmer is dedicated to restoring sight and preserving vision through cutting-edge research, advanced clinical care, and groundbreaking therapies. Our experts, including top-ranked ophthalmologists and optometrists, deliver state-of-the-art eye care at ten convenient locations across Maryland and Virginia--bringing hope and healing to patients across the region and around the world. This role reports directly to the Executive Director of Development for the Wilmer Eye Institute.

The Sr. Associate Director of Donor Relations plays an integral role in devising and executing stewardship, donor relations, and volunteer engagement strategies. This includes programmatic leadership, the writing and designing of personalized donor impact reports, the development of volunteer engagement and board development strategies, and creating other complex special stewardship and engagement opportunities for donors and volunteers for Johns Hopkins. As a leader and subject matter expert, the Sr. Associate Director may advise leaders on the best tools and strategies for engaging and inspiring donors and volunteers and facilitating the impact of philanthropy and volunteerism on the Institution. This position will partner with Development Office (DOFF) leaders in providing strategic and tactical stewardship and engagement guidance.

Key responsibilities:

Collaborate with DOFF leaders to drive strategy for comprehensive stewardship and donor relations efforts that align with the overall vision of the unit and/or Institution. Build and manage both programming and personalized touches to strengthen relationships with, engage and retain donors, grateful patients and/or alumni by expressing gratitude, showing the impact of gifts and increasing giving.
Collaborate with DOFF leaders to drive strategy for comprehensive engagement of volunteers at all points in the engagement journey, including maximizing engagement of board and council members across the institution and serving as a source for best practices.
Develop and launch a volunteer recognition program.
Develop strategies for institutional-level volunteer events that are inclusive of volunteers across the organization, elevate the role of volunteers at Johns Hopkins, and serve to enhance their affinity and effectiveness.
Independently design and produce high-quality stewardship deliverables. Create strong partnerships with faculty and administrative leaders to ensure accuracy and authenticity of deliverables and impact reports.
Develop and oversee all aspects of institutional volunteer communication strategy, including but not limited to online communications and campaign newsletters.
Proactively identify gaps and opportunities with top priority donor and volunteer relationships and bring strategies to fundraisers, engagement officers, and relationship managers utilize the donor database (CRM) in daily work, including updating individual records, pulling reports, and interpreting dashboards and data
Collaborate with central teams and other departments on shared donor and volunteer relationships.
Remain updated about industry best practices and routinely suggest new ways to implement and push the field forward as appropriate.
Lead the creation and implementation of high-impact donor and volunteer engagement initiatives in collaboration with leaders and fundraisers.
May work with or manage donor or volunteer relationships in a non-fundraising capacity. May staff or support the work of advisory boards and/or volunteer bodies.
Build out and manage reporting calendars and practices for the tracking and stewardship of different types of giving and impact, including endowments.
Facilitate and translate institutional impact and research by adapting and customizing information for individual donors and volunteers, boards and councils, and audiences.
Write complex reports and coach faculty about the utilization of endowed funds according to donor intent.
May be responsible for leading the work and/or coaching and mentorship of other staff.
Other duties as assigned.

In addition to the duties listed above, the Sr. Associate Director:

May have the opportunity to contribute the communication efforts managed by Wilmer's marketing team, including content management of plasma screens, websites, etc.
Distribute Wilmer's marketing collateral
Write articles and stories about philanthropy at Wilmer and work to get them placed in other Johns Hopkins media outlets and publications
Create and implement a stewardship program specifically for donors who have funded endowed positions, endowed research funds, ow who have given principal-level gifts
Serve on institutional working groups/committees and lead training as needed
Support stewardship events by preparing briefings, creating invitations, and facilitating leadership requests
Manage the donor recognition list in Wilmer's annual report.

Minimum Qualifications

Bachelor’s degree.
Five years of related professional experience.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Advanced degree in communications, marketing, non-profit management or a related field.
Graphic design and report design experience.
Project management experience and/or certification.
Experience working directly with donors and/or volunteers.
Experience in higher education or an academic medical center.

Classified Title: Sr. Donor Relations Officer
Job Posting Title (Working Title): Sr. Associate Director for Donor Relations, Wilmer Eye Institute
Role/Level/Range: ATP/04/PE
Starting Salary Range: Minimum: $73,299 - Maximum: $128,299 (targeted salary: $90,000; commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday, 8:30am-5:00pm
FLSA Status: Exempt
Location: School of Nursing - East Baltimore Campus
Department name: 10003234-SOM Admin FJHM Wilmer Eye Institute
Personnel area: School of Medicine

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

School of Nursing - East Baltimore Campus

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