Sr. Associate Director of Donor Relations, Krieger School of Arts & Sciences
Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine—strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.
Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 2-3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.
The Zanvyl Krieger School of Arts and Sciences (KSAS) is one of the leading schools of arts and sciences in the nation. Under the leadership of Chris Celenza, the James B. Knapp Dean, our mission is devoted to discovery that creates new knowledge and solutions that better the world. As the largest school on the Homewood Campus, it has more than 72,000 alumni (undergraduate and graduate) and there are currently more than 50 departments, programs, centers, and institutes.
The Senior Associate Director of Donor Relations plays an integral role within KSAS, with direct management and execution of the school’s donor relations program. The Sr. Associate Director has direct supervision of 2 staff, including the associate director of donor relations and a donor relations coordinator. Reporting to the Senior Director of Development, the Sr. Associate Director is a leader within the office and builds cross-institutional relationships, including with and central development and departments, to strengthen strategic partnerships and achieve our goals.
The candidate should have a passion for higher education fundraising, and finds joy in collaboration, strategic thinking, and building donor experience programs. They will need be skilled in managing and prioritizing multiple projects simultaneously and work effectively in a complex, multi-layered and fast-paced environment.
Key responsibilities:
Donor Relations Strategy and Direction:
- Develop and oversee donor relations strategy for the Krieger School, including determining best practices, processes, and creative approaches to highlighting philanthropic impact
- Work directly with frontline fundraisers to implement proactive, strategic stewardship plans for principal and major git donors and prospects. Demonstrate familiarization with gift officer portfolios and work plans
- Work closely with colleagues across DAR, specifically Office of Stewardship and Donor Engagement (SDE), to ensure adherence to university policies and procedures
- Work closely with Administrative Manager, Dean's Office, and others on fund administration
- Oversight and implementation of foreseeable projects for the donor relations team such as the endowment reporting process, CRM (JHAS) system and campaign stewardship
- Serve as donor relations manager (DRM) for a small portfolio of donors
- Advise on gift acceptance and gift agreement language as needed
- Maintain a strong knowledge of news and other 'happenings' at the Krieger School in order to be able to strategically share information with donors and prospects
Stewardship:
- Work with the Senior Director of Development and central leadership to coordinate and manage an impactful, personalized, and efficient stewardship program
- Manage the school's stewardship reporting, which includes scholarship, professorships, fellowships, faculty and student awards, and all other endowed and various current use funds
- Collaborate with departments, faculty, and students and promote through stewardship initiatives (such as Thank View campaigns, annual giving or stewardship or appeals, DAR and/or KSAS communications)
- Liaise directly with KSAS departments and faculty to collect annual recipient and endowment information
- In collaboration with the Director of Constituent Engagement, oversight on stewardship-focused events such as professorship dedications and donor thank you gatherings
- Works with gift officers as needed to report on and/or provide information on department specific funding for stewardship purposes
Acknowledgements:
- Oversee and manage a timely acknowledgement process
- Review and edit gift log and acknowledgment letters
- Work with KSAS Communications as needed to keep template letters updated on an annual basis
Management Responsibilities:
- Provide direct supervision, training, and guidance to the donor relations team. Adhere to hiring, management, and HR best practices
- Develop and implement the annual operational plans for the donor relations team in support of institutional and divisional development goals. Measure progress, guide deliverable management, provide feedback and coaching, and hold staff accountable for results
- Lead all donor relations staff meetings and retreats to ensure collaboration and productivity
Minimum Qualifications
- Bachelor's degree.
- Five years professional experience.
Preferred Qualifications
- At least two years of management experience required. Experience should be in fundraising, donor relations/stewardship, volunteer engagement, or other relevant field
- Experience in an academic and/or higher education development environment preferred
- Demonstrated success in project management and ability to work through multiple layers to adhere to timelines and donor experience goals
- Ability to work in a highly-complex, multi-departmental environment to establish priorities, set objectives, and achieve stated goals
- Must be a highly motivated, goal oriented, strategic thinker with the ability to work independently, determine and set priorities, manage multiple and interdisciplinary projects, and maintain a high degree of professionalism and confidentiality
- Ability to perform within time constraints with a high degree of accuracy, effectiveness, and diplomacy
- Work collaboratively with high-level institutional leadership, faculty, and development peers as part of a team
- Excellent self-awareness. Demonstrate sound judgement in situations requiring independent decision-making
- Excellent interpersonal, verbal, and written communications skills
- Strong computer skills and the ability to learn new software
- Ability and willingness to travel
- Onsite presence of 3 days/week at a minimum
- A strong desire to serve as a champion and advocate for the mission of Johns Hopkins University and the Krieger School of Arts and Sciences
Classified Title: Donor Relations Manager
Job Posting Title (Working Title): Sr. Associate Director of Donor Relations, Krieger School of Arts & Sciences
Role/Level/Range: ATP/04/PE
Starting Salary Range: Minimum: $73,299 - Maximum: $128,299 (targeted salary: $101,800; commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday, 8:30am-5:00pm
FLSA Status: Exempt
Location: JH at Keswick
Department name: 10001349-KSAS Development & External Relations
Personnel area: School of Arts & Sciences