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Job Req ID:  19256

Sr. Associate Director of Stewardship and Donor Engagement

Working Title: Sr. Associate Director of Stewardship and Donor Engagement  ​​​​​
Role/Level/Range: ATP/04/PD 
Employee group: Full Time 
Schedule: Monday - Friday 8:30am-5:00pm 
Exempt Status: Exempt  
Location: 01-MD:Homewood Campus 
Department name: 10001641-Donor and Volunteer Engagement 
Personnel area: University Administration

 

 

The Office of Donor and Volunteer Engagement (DVE) seeks to engage, steward and recognize Johns Hopkins major donors and leadership volunteers according to their interests, through meaningful activities that encourage and recognize their long-term support of the institution and the positive impact of their involvement and philanthropy. Developing and maintaining a community of engaged donors and leadership volunteers is vital to the university and the success of Development and Alumni Relations (DAR). DVE supports the engagement, stewardship and recognition of donors and leadership volunteers across the institution at both the divisional level and as a central services bureau. Additionally, the Office collaborates with a wide range of colleagues across the Johns Hopkins University and Johns Hopkins Medicine.

The team is directly responsible for executing personalized stewardship for principal-level donors while championing best practices and creating institutional resources for stewardship and engagement activities that are executed at divisional offices across University and Medicine. The Sr. Associate Director will report to the Director of Stewardship and Donor Engagement and will supervise 1-2 positions including the Stewardship Coordinator responsible for acknowledgements. 

 

Responsibilities:

 

The Sr. Associate Director is responsible for the planning, implementation, and management of the following programs.

 

Personalized Stewardship Program

 

  • With the Director, provide resources and guidance to Divisional Development Offices to ensure the effective implementation of the program and best practices for donor relations and stewardship in areas such as endowment stewardship and reporting, acknowledgements, donor recognition, naming opportunities, etc.
  • Investigate new opportunities and explore potential creative solutions to develop institutional donor stewardship programs for donor cohorts (bequest donors, annual giving donors, first time donors, loyal donors, etc.)
  • Develop, monitor and evaluate institutional stewardship metrics to help ensure participation in the personalized stewardship program, reporting on named funds, and other engagement activities;
  • Contribute to the content development for the Donor Relations Liaison Group – a group of colleagues that meet four times a year to discuss opportunities and challenges related to stewardship, recognition and engagement, and to share best practice
  • Supervise the process to produce of high quality, timely gift acknowledgements by the President, the Vice President for DAR, and other institutional leadership, working closely with Development Offices (DOFFS), Principal Gifts, and the Office of the President.

 

Stewardship of endowed funds

 

  • Working with other team members, the Office of Advancement Services, Development Offices (DOFFS), Financial Aid, Finance, and the Trustees Office to implement updated policies and practices around reporting and tracking of endowed funds, particularly for scholarship and professorships.
  • Coordinate appropriate financial accounting for individual endowed funds and for individual institutional donors.
  • Liaising with JHU General Accounting, DAR Finance & Administration and the Director of Stewardship and Donor Engagement regarding any problems identified, suggesting potential solutions where appropriate;
  • Oversee the endowed professorship stewardship program, including the content management of the professorship website (professorships.jhu.edu), guiding dedication and installation events, and highlighting best practices in reporting and engagement for faculty and donors

 

Training and development

 

  • Create educational programs for development colleagues and recipients of philanthropy that increase the awareness and participation in donor stewardship activities
  • Contribute creative ideas for the structure and content of training courses for internal Development and Alumni Relations Staff (Intro to Donor and Volunteer Engagement, Principles of Stewardship, Endowment Training; Stewardship Roundtables, etc.);
  • Present on topics as part of these trainings, acting as lead presenter;
  • Represent the Office of Donor and Volunteer Engagement on DAR working committees as needed;

 

Qualifications


Bachelor’s degree with five or more years of experience in advancement services, fundraising, stewardship, volunteer engagement, marketing or related disciplines.

 

Excellent written, oral and interpersonal communications skills including presentation skills; experience of leading or managing projects effectively with the ability to determine priorities and manage multiple tasks in a fast-paced, deadline-oriented environment. Strong organizational and analytical skills required, with the ability to manage complex information, problem solve, and monitor and develop and help enforce policies and procedures. Familiarity with financial reporting, particularly with investments. Ability to work independently and as part of a team, working effectively with a diverse group of colleagues at all levels (President’s office, Provost’s office, Student Life, Student Admissions, General Accounting, DAR leaders, gift officers and other colleagues); demonstrates enthusiasm with ability to take initiative and be a self-starter, with a focus on problem resolution. Strong computer skills; expertise in Microsoft Office, especially Microsoft Word, Excel, PowerPoint and ability to learn/use database software and manage complex institutional data; diplomatic, maintains high degree of confidentiality with thorough attention to detail.

 

Ability and willingness to travel as this position may require occasional evening or weekend hours.

 

 

 

 

Homewood Campus