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Requisition ID:  113396

Sr. Community Outreach Specialist

We seek a motivated, empathic person who is eager to learn and passionate about helping others, to join our team as a Sr. Community Outreach Specialist. We define a Sr. Community Outreach Specialist as being a frontline public health worker who is a trusted member of, and/or has an unusually close understanding of, the community served. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.


In this job, the Sr. Community Outreach Specialist will be responsible for helping patients navigate and access community resources, various social services, and the healthcare system. Sr. Community Outreach Specialist will be expected to build and maintain relationships with study participants, including reaching out to them on a regular basis via telephone, at the clinic site, or at participants' homes or agreed-upon places in the community. This will occur during specific follow-up visits and on an as-needed basis. They will be provided with appropriate training and oversight. Since this study is geared towards improving blood pressure control, we want a Sr. Community Outreach Specialist who is flexible, organized, and patient centered. The position will require frequent travel to Washington, D.C.


Specific Duties & Responsibilities

  • Provide education on how to manage BP (Blood Pressure) through self-monitoring and healthy behaviors, including diet and exercise.
  • Reinforce positive BP self-management behaviors through follow-up encounters.
  • Provide training and reinforcement on the use of home blood pressure cuff, and a mobile health app.
  • Link participants to existing clinical and administrative services.
  • Link participants with community resources to address health-related social needs.
  • Assist patients with the use of the mobile health application (Sphygmo)
  • Oversee data management activities; document interactions with patients including information needed for research purposes.
  • Any other duties at the discretion of the manager or PI of the project
  • Maintain confidentiality of all clients in accordance with employers’ procedures
  • Respond to inquiries and requests for assistance from clients.
  • Oversees & performs constructions of database, datasets, variables & data cleaning.
  • Develop database for projects.
  • Coordinate activities and events with other community outreach specialist on the team and also with multiple community-based organizations.
  • Attend outreach events and oversees data collection and monitoring process.
  • Mentor and guide community outreach specialist to improve the healthcare and quality of care for persons living with high blood pressure.
  • Provide general information regarding high blood pressure to community members.
  • Provide information on providers for high blood pressure treatment or schedule required intake and follow-up appointments and make appointment reminder calls.
  • Provide information on and complete applications for assistance programs.
  • Participate in health promotion and health education outreach activities.
  • Participate in other research and/or practice-based initiatives as workload allows.
  • File, retrieve, and maintain client records.
  • Perform all work activities per established protocols and procedures.
  • Attend meetings and trainings.


Special Knowledge, Skills, & Abilities

  • Attention to detail.
  • Ability to deal with frequent changes, delays, and/or unexpected events.
  • Ability to establish positive, supportive, and trusting relationships with and among patients, their family members, and colleagues.
  • Ability to work collaboratively and effectively within a team.
  • Ability to take the initiative, problem-solve, and make decisions.
  • Having empathy and compassion for those struggling with their health and issues in their lives
  • Reliable and dependable
  • Strong organizational and effective time management skills
  • Willingness to advocate for patients in the healthcare setting.
  • Willingness to learn new things (such as new computer programs, i.e., REDCap; or new skills)
  • Valid Maryland, Virginia, Delaware, or Washington, D.C driver’s license and access to an insured automobile that lists employees on the insurance policy.
  • Familiarity with Microsoft Office applications (i.e., Word, Excel, Outlook)
  • Strong organizational skills with ability to work independently and prioritize multiple tasks.
  • Must be willing to travel throughout - Washington, D.C.
  • Ability to work with populations across ages, sexual orientations, socio-economic circumstances.


Minimum Qualifications
  • Bachelor's Degree.
  • Some related work experience.
  • Additional experience may substitute for required education, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Spanish Bi-Lingual.
  • Strong communication in Spanish is preferred.
  • Knowledge of medical terminology a plus.

 

 

Classified Title: Sr. Community Outreach Specialist 
Role/Level/Range: ACRO37.5/02/CD  
Starting Salary Range: $17.00 - $30.00 HRLY ($45,825 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: 37.5 / week (Flexible/daytime/evenings/weekends) 
Exempt Status: Non-Exempt 
Location: School of Nursing 
Department name: Community Programs 
Personnel area: School of Nursing 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
School of Nursing - East Baltimore Campus

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