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Requisition ID:  116143

Sr. Development Coordinator, Department of Psychiatry

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine; strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.


Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.


The Fund for Johns Hopkins Medicine (FJHM) is the dedicated development and alumni relations team supporting the entities that comprise Johns Hopkins Medicine (JHM), including clinical departments, hospitals, satellite clinics, and the School of Medicine. We contribute to Johns Hopkins Medicine’s mission of patient care, research, and education through securing philanthropy, building and maintaining donor and alumni relationships, and supporting institutional priorities. FJHM partners closely with institutional leaders, faculty, and clinicians to engage alumni, patients, donors, and prospects in JHM’s work to advance medicine and improve the human condition.


The Senior Development Coordinator provides complex development related support including gift processing and acknowledgement, data reporting, database management, constituent and fund management, and stewardship and for providing administrative support to the Director, and Senior Associate Directors of Development for the Department of Psychiatry and Behavioral Sciences.


Key responsibilities: 

Gift Processing and Database Management:

  • Process checks, pledges, credit card donations, gifts of securities, honor and memorial gifts and planned gifts to department, division and faculty designated funds. Serve as primary contact with external gift processing vendor(s). Run weekly reconciliation reports and communicate with faculty about gifts received. Reconcile and resolve donors’ gift and pledge account activity.
  • Learn and effectively use all gift processing technologies and databases, including but not limited to the Johns Hopkins Advancement System (JHAS), Paywire, SAP, and Sharepoint. Maintain integrity of data including creating, maintaining and updating demographic information, actions, proposals, and constituent information in a confidential manner while strictly adhering to HIPAA guidelines.
  • Analyze and resolve problems, interpret policies, and demonstrate solid knowledge of processes and protocols for gift processing
  • Run a monthly gift report for Finance to track CAF payments to be charged back to the department. Work with Finance to ensure that gifts are recorded accurately between the Finance and Development records.
  • Assist the major gifts team to comply with the Johns Hopkins endowment process by creating new current use and endowment accounts, coordinating internal financial transfers, and resolving accounting discrepancies between JHAS and SAP gift accounts.
  • Prepare timely and personalized gift acknowledgment letters. Develop, maintain and regularly update templates for all acknowledgment letters. Document, maintain, and communicate pledges/gifts received for special campaign and memorials to associated departments and donor families.
  • Produce constituent, financial and data-specific reports, using JHAS, Power BI, and Word. Create comprehensive reports in support of development directors’ complex analyses using Pivot Tables and Pivot Charts in Excel.
  • Assist development officers with prospect and donor management including research, proposals, stewardship reports, and data base entry.
  • Develop and maintain relationships with development staff at the Fund for Johns Hopkins Medicine. Meet on a regular basis with members of the Development Research and Relationship Management teams to learn, communicate and shape best practices. Serve as a member of the Coordinator Roundtable.
  • Manage data and logistics for annual mass mailings to high level annual and major donors.
  • Manage all aspects of virtual communication software to inform, engage, and steward annual prospects and donors using platforms including MailChimp and ThankView.
  • Manage constituent list acquisition and maintenance for departmental alumni (resident and fellows) to ensure inclusion, accuracy and personalization.

Administrative Support:

  • Serve as the first point of contact with donors, prospective donors, patients, guests, department chair, faculty, department administrators and professional colleagues over the telephone, in-person and in written correspondence.
  • Manage travel itineraries, timely credit card reimbursement, and payment of business invoices for directors of development.
  • Schedule and provide guest services for internal and external meetings including campus-wide room reservations, refreshments, materials and guest liaison. Help to develop agendas and related materials, attend meetings, take minutes and monitor follow-up as requested.
  • Efficiently manage internal office operations including maintaining office equipment, supplies, policies and procedures, and an organized system of donor and administrative files.
  • Support professorship installation events and other development events under the direction of the directors of development.


Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Five years related administrative experience required, with one year experience in a Development office preferred.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Strong ability with work processing and spreadsheet software, proofreading, database management and mathematical calculation skills.
  • Requires attention to detail, flexibility, ability to manage multiple projects simultaneously and excellent interpersonal communication skills.
  • Direct experience in development and working with fundraising databases preferred.
  • Some college coursework or degree.

 

 

Classified Title: Sr. Development Coordinator 
Job Posting Title (Working Title): Sr. Development Coordinator, Department of Psychiatry   
Role/Level/Range: ATO 40/E/03/OF  
Starting Salary Range: Minimum: $44,199 - Maximum: $76,752 (targeted salary: $57,000; commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday, 8:30am-5:00pm 
Exempt Status: Non-Exempt 
Location: School of Medicine - East Baltimore Campus 
Department name: 10003233-SOM Admin FJHM Psychiatry 
Personnel area: School of Medicine 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
School of Medicine - East Baltimore Campus

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