Job Req ID:  110190

Sr. Programmer Analyst

IT@JH University Information Systems is seeking a Sr. Programmer Analyst who is responsible for development, implementation, testing and support of enterprise-wide software-as-a-service (SaaS) systems, including academic technology and business systems (learning management systems, collaboration/web conferencing, evaluation/survey, and e-signature applications).

Specific Duties & Responsibilities

  • Interacts with clients as part of project and ongoing support work – typical clients supported are instructional designers, technologists, trainers, faculty support centers, faculty, and to a lesser extent students. The Academic Technology team, a small team, works across a decentralized environment to provide centralized services.
  • Depending on the task and project involved the position may be expected to lead, work as part of a team, or work individually to complete the work as necessary. Should be comfortable carrying out tasks with limited guidance.

Specific Devices, Software, Projects

  • Supports online enterprise-wide learning management systems, evaluation/survey systems, collaboration systems, and business applications. These systems are used by most of our academic divisions to deliver online courses and supplement face to face courses. Staff, faculty and students rely on these systems, which add to the complexity of supporting an enterprise system for our decentralized clients.

Scale/size of Area, Project and/or System Supported

  • Works across the enterprise including University Administration and 9 schools across several campuses while supporting systems being accessed from around the world.

On-call requirements

  • 24/7 support rotation approximately 10 to 13 weeks per year.

Special Knowledge, Skills & Abilities

  • Knowledge of, and demonstrable experience with, Microsoft SQL Server (including T-SQL, views, stored procedures, user defined functions, etc.).
  • Knowledge of, and experience conducting requirements gathering sessions.
  • Ability to represent the customer perspective.
  • Must demonstrate a strong desire for quality.
  • Must demonstrate an attention to detail.
  • Excellent communication skills and an ability to communicate with both technical (developers) and non-technical (customers, management) is necessary.

Minimum Qualifications
  • Bachelor's Degree.
  • Three years related experience.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications
  • SaaS application administrator experience.
  • Knowledge of and demonstrable experience with MS SQL Reporting Services, MS PowerBI, and/or Tableau.
  • Knowledge of and demonstrable experience with C# .NET, and/or ASP.NET.
  • Knowledge of and experience with the student information systems or higher education industry.
  • Knowledge of and experience using cross browser testing tools and automated testing tools.
  • Knowledge of and experience across software development lifecycle (SDLC).
  • Experiences working with disperse customers and consensus building is also a plus.
  • Experience creating functional and technical documents (business requirements, functional specifications, data flow diagrams, user manuals, entity relationship diagrams, etc.).



Classified Title: Sr. Programmer Analyst 
Role/Level/Range: ATP/04/PD  
Starting Salary Range: Min $62,300 - Max $109,000 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Mon-Fri, 8:30am-5pm 
Exempt Status: Exempt 
Location: Mount Washington Campus 
Department name: IT@JH University Information Systems  
Personnel area: University Administration 


Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:


Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.


The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.


Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


EEO is the Law
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Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


Note: Job Postings are updated daily and remain online until filled.



Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law:

Mount Washington Campus