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Job Req ID:  104741

Sr. Systems Administrator

IT@JH Engineering Services is seeking a Sr. Systems Administrator who is responsible for operations, maintenance and upgrades of Epic Windows Server Systems.

Specific Duties & Responsibilities

  • Collaborates and operates under limited supervision of Systems Engineers to perform daily operation and management of Epic Windows Server systems.
  • Receives direction from Manager, or other team members to ensure Epic activities are performed as required.

Specific Devices, Software, Projects

  • Position is required to be proficient with Epic software and Windows Server Operating Systems and common load-balancing principles.
  • Windows Internet Information Server knowledge is a plus.
  • Epic Kuiper usage/knowledge is also a plus.
  • Position is responsible for Epic Server Systems and ensuring client connections to Epic is consistently maintained.

Scale/size of area, Project and/or System Supported

  • Epic is used by over 15,000 clients daily. Over 60 Windows Server Systems in 3 datacenters support Epic. Understanding of the interactivity of the systems and the roles they play are crucial to operations and maintenance of Epic Windows Server Systems. Customers vary from Computer Analysts to Clinical Staff.

On-call Requirements

  • 7 day on-call rotation is expected.

Special Knowledge, Skills, & Abilities

  • Epic Windows Server Systems. PowerShell. F5 Operations.
  • Must demonstrate strong critical thinking and analytical reasoning skills.
  • Ability to work on multiple priorities effectively.
  • Ability to prioritize conflicting demands.
  • Ability to execute assigned project tasks within established schedule.
  • Ability to work collaboratively in a team environment.
  • Ability to communicate effectively in the service of users and colleagues.
  • Writes and communicates clearly and concisely.
  • Possesses sound documentation skills.
  • Ability to maintain confidentiality.
  • Must demonstrate exemplary customer service skills.

Technical qualifications & specialized certifications

  • Epic Certification (training is available).

Work location

  • Hybrid, Mt. Washington

Minimum Qualifications
  • Bachelor's Degree.
  • Three years related experience.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications
  • Windows Operating System knowledge.
  • Windows Server knowledge.
  • Basic knowledge of Virtualization/Virtual Servers, networking, load-balancing and IIS is a plus.

Classified Title: Sr. Systems Administrator    
Role/Level/Range: ATP/04/PD  
Starting Salary Range: Min $61,070/Mid $83,900/ Max $106,710 Annually (Commensurate with experience)
Employee group: Full Time 
Schedule: Mon-Fri, 8:30am-5pm 
Exempt Status: Exempt 
Location: Hybrid/Mount Washington Campus 
Department name: IT@JH Engineering Services  
Personnel area: University Administration 


Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

*JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check.


The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.


Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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