Job Req ID:  113827

Strategic Communications Advisor-Human Resources

Reporting to the Executive Director, HR Strategic Initiatives, we are seeking a Strategic Communications Advisor-Human Resources who will serve as the strategic communications lead for all HR activities, program launches, critical updates and policy changes, working in close collaboration with HR leaders and other identified internal and external stakeholders. This role will be responsible for the design, creation, and execution of all human resources communications, including communications internal to HR staff and external messaging to employees, faculty, and staff of the university. This role will have direct and intentional collaboration with members of the University’s Office of Communications and Office of the President, to ensure widespread, consistent and effective communication efforts across various internal and external audiences.


This position will work to reinforce existing communications strengths and further develop an innovative, substantive and proactive stance to enhance the overall HR communications presence and effectiveness across the University. This position requires a strong operational ability to translate the strategy set by the HR Leadership Team into effective communications and the ability to influence outcomes.


Specific Duties & Responsibilities

  • Oversees communication efforts for the University's Human Resources function, ensuring that messages related to programs, initiatives, and policies are effectively conveyed to employees. Utilizes a range of communication methods to ensure clarity and understanding.
  • Takes the lead in developing and implementing strategies to integrate the HR vision, strategy, and priorities throughout the organization via strategic communication channels. These efforts aim to ensure alignment with broader organizational goals and values.
  • Organizes and facilitates stakeholder meetings to gather insights and assess the scope of communication needs across various departments and levels within the University.
  • Designs comprehensive communication plans tailored to different audiences, including senior leaders, faculty, staff, and retirees, as well as external stakeholders such as prospective employees, peer institutions, and community members.
  • Collaborates closely with University Central Communications and other relevant departments to ensure consistency in messaging and standards. Actively participates in knowledge sharing and adopts best practices to enhance communication effectiveness.
  • Provides guidance and support to HR leaders, including the Vice President of HR, in their roles as strategic leaders and spokespersons. Assists in preparing them for public forums, events, and media engagements related to HR issues.
  • Utilizes strategic communication to encourage desired behaviors among employees, such as participation in benefits enrollment, wellness programs, and performance evaluations.
  • Establishes and monitors key performance indicators (KPIs) to evaluate the effectiveness of communication strategies and initiatives. Utilizes data analysis to continuously refine communication approaches and channels.
  • Champions innovation in communication tactics, seeking to enhance efficiency and engagement by challenging existing processes and introducing leading-edge strategies and technologies.
  • Manages employee communication channels to ensure efficient and effective delivery of messages. Incorporates employee feedback and external research findings to optimize communication strategies.
  • Collaborates on strategic communication projects with various Central HR Centers of Excellence and divisions, contributing expertise and support as needed to achieve organizational goals.
  • Other duties as assigned.


Minimum Qualifications
  • Bachelor's Degree in related field.
  • Five years related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications

  • Demonstrated experience in stakeholder management and change communication.
  • Proven achievements of large-scale communications and change program.
  • Knowledge of information dissemination and advocacy techniques, including alternative ways to inform and motivate via written, verbal, and visual media.
  • Excellent verbal and written communication skills, communicating effectively as appropriate for the needs of the audience.
  • Ability to analyze information and evaluate results in order to choose the best solutions and solve problems.
  • Excellent interpersonal and organizational skills.
  • An advanced degree in business, communications, Human Resources or a related field is strongly preferred.
  • Demonstrated experience and effectiveness working with senior management during times of significant and substantive change, including a major programmatic launch/revision, organizational structure redesign, leadership transition or transformational shift in priorities.


Special Knowledge, Skills & Abilities

  • Exceptional interpersonal skills with the ability to interact effectively with a broad range of people in a variety of organizational situations.
  • Ability to work in a complex decentralized institution, with a high tolerance for ambiguity.
  • Must possess the professional ability to act as a catalyst for change through positive energy.
  • Able to effectively articulate goals and objectives and help others to clearly understand their value in supporting the accomplishment of those goals.
  • Proficiency in interacting with and influencing senior organizational leaders in a highly matrixed organization.
  • Demonstrates flexibility and manages change in ways that result in productive performance.
  • Must be able to work effectively and independently in an environment with multiple priorities.
  • Must be able to adapt to varying business challenges, while always maintaining a focus on professionalism and customer service.

 


 

Classified Title: Communications & Marketing Manager 
Job Posting Title (Working Title): Strategic Communications Advisor-Human Resources   
Role/Level/Range: ATP/04/PE  
Starting Salary Range: $72,600 - $127,000 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F/8:30-5:00 
Exempt Status: Exempt 
Location: Hybrid/Eastern High Campus 
Department name: VP of Human Resources  
Personnel area: University Administration 

 

 


Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hybrid: On-site 3-4 days a week