Strategy and Operations Practice Administrator, BCPI

The Bloomberg Center for Public Innovation at Johns Hopkins University (the Center) seeks a Strategy and Operations Practice Administrator, BCPI to support Center-focused strategies and operations. The first of its kind in the world, the Center aims to advance the field of public sector innovation by marrying cutting-edge practice with world class research in order to transform the culture of government, deliver exceptional results for residents, and inspire trust in public service.

Reporting to the Director of Strategy and Operations, the Administrator has independent and consistent responsibilities for providing cross-functional and leadership support that directly impact the Centers strategic focus and operations. This is an instrumental role that directly impacts the Centers successful management of high-profile projects. The ideal candidate will have prior experience working in a fast-paced environment, providing executive support on strategy and operations, and collaborating with multiple partners.

The Center is committed to addressing structural and entrenched racism and recognizes the public sector's role in perpetuating these legacies. We are looking for candidates committed to dismantling structural and entrenched racism and addressing these issues, both as we build a new organization and advance this work in communities.

Specific Duties & Responsibilities

Program/Project Coordination - 40%

• Monitor activities, outputs, and progress towards anticipated results in complex multi-year, multi-city technical assistance programs using various project and program management software.
• Manage a robust cycle of quantitative and qualitative reporting for key stakeholders. This entails analyzing/monitoring the data, flagging obstacles and then creating & executing resolutions. Program artifacts include but are not limited to,
• Executive briefs.
• Practice-level reporting.
• Program-level reporting.
• City Updates and Project-level reporting.
• Bi-weekly funder reports.
• Monthly all-staff presentations.
• Quarterly review wrap-ups.
• Ad-hoc and planned funder and university reporting.
• Prepare briefings, summaries, presentations, and other work products which enable the Center to lift up stories of success within cities.
• Manage program retrospectives for events, trainings, and projects. This process includes scheduling the meetings, gathering and collating internal and external feedback, facilitating the meetings, preparing findings and recommendations for director-level consideration to facilitate continuous improvement.
• Manage cross-practice review process on a quarterly basis to promote internal efficiencies and transparency. Assess program and project delivery, capture program successes, and share insights with other teams for consideration in their projects.
• Support orientation for new program staff, particularly acclimation to practice routines and resources in order to build a common method and culture within the practice areas.
• Work in collaborative teams on special projects and provide critical expertise in the arenas of project management and delivery.

Partnership/Client Coordination & Management - 40%

• Manage relationships and coordinate activities with diverse internal and external partners.
• Balance external partner requests with internal capacity and coordinate timelines across projects.
• Serve as first point of contact for external stakeholders and respond to inquiries and requests as soon as possible. Escalate and/or delegate new client requests as appropriate.
• Support internal and external meeting preparation and follow-up items to ensure project and program success and transparent communications.
• Support site visits logistics and event planning for on-the-ground program monitoring and service delivery so that the Center is able to deliver a world class experience to city leaders during site visits and other training experiences.

Administrative - 20%

• Create and maintain comprehensive project documentation in order to contribute to an environment of continuous improvement in method and delivery.
• Conduct outreach and routine desk research in order to support the Centers evolving method and delivery.
• Other duties as assigned.

Special Knowledge, Skills & Abilities

• Excellent research and analytical skills.
• Ability to work independently and in a results-oriented workplace.
• Excellent writing and presentation skills.
• Interest and familiarity with municipal government.

• Bachelor's Degree.
• Two years related experience.
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

• Five or more years of experience in project coordination or a management role.

Classified Title: Program Administrator 
Working Title: ​​​​​​​Strategy and Operations Practice Administrator, BCPI

Role/Level/Range: ATP/03/PB  
Starting Salary Range: $44,850-$61,600-$78,360 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday 8:30am-5pm 
Exempt Status: Exempt 
Location: ​​​​​​​Hybrid/Homewood Campus 
Department name: ​​​​​​​Ctrs for Govt Excellence & Public Innova 
Personnel area: Academic and Business Centers 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.