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Job Req ID:  62872

Business Intelligence Data Analyst

IT@JH Technology Innovation Center is seeking a TIC Data Analyst  (Business Intelligence Analyst II) who will be responsible for data analytics and additional support of performance measures, ongoing measurement, data collection, reporting, data visualizations and information dissemination. This role will be responsible for participating in the strategic design and maintenance of business intelligence applications as well as identify, research, and resolve technical problems. The TIC Data Analyst ensures that the use of business intelligence applications enhances clinical & business decision-making capabilities and works under the supervision of a Data Trust Analytic Team Leader or other data governance or analytic leadership appropriate for the scope of work. This supervision may be through a matrixed or direct reporting structure.

 

Job Scope/Complexity:

  • Responsible for participating in the strategic design and maintenance of business intelligence applications.
  • Identifies, researches, and resolves technical problems.
  • Ensures that the use of business intelligence applications enhances clinical & business decision-making capabilities.
  • Gaining exposure to some of the complex tasks within the job function.
  • Occasionally directed in several aspects of the work.
  • Collaborates with other analytic teams as directed.

 

Specific Duties & Responsibilities:

  • Responsible for data analytics and additional support of performance measures, ongoing measurement, data collection, reporting, data visualizations and information dissemination. 
  • Responsible for participating in the strategic design and maintenance of business intelligence applications.
  • Identifies, researches, and resolves technical problems.
  • Ensures that the use of business intelligence applications enhances clinical & business decision-making capabilities.
  • Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice.
  • Makes recommendations for changes in the current departmental systems and processes and contributes ideas and suggestions for solutions to the current system’s problems.
  • Report and follow-up on software problems resulting in delay in workflow.
  • Responds to urgent, impromptu, and unplanned situations by assessing their level of importance, instituting appropriate action and information appropriate management.
  • Communications decisions to appropriate management. Prepares incident/occurrence reports as necessary.
  • Prioritizes daily tasks and assignments appropriately.
  • Completes mandatory Epic and other software or analytic tool training as required..
  • Collaborates with other analytic teams as directed.

 

The responsibilities listed above are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

 

Minimum Qualifications (Mandatory):

  • Requires a minimum of a Bachelors Degree.
  • Additional experience may be substituted for education, to the extent permitted by the JHU equivalency formula.
  • Three years of experience in a professional environment where the required knowledge base and skills have been utilized.
  • Two of those years in collecting and analyzing data, preparing reports, identifying and solving problems. Additional education may substitute for experience, to the extent permitted by the JHU equivalency formula.

 

Preferred Qualifications:

  • Knowledge in the assigned application as well as the platform on which it runs.

 

Special Knowledge, Skills, & Abilities:

  • Knowledge of project and information management. 
  • Analytical ability required to gather data and perform transformation and analysis.
  • Basic knowledge of medical terminology and clinical informatics for positions working with patient-related data.
  • Highly proficient with business intelligence techniques and tools for the acquisition and transformation of raw data into meaningful and useful information for business and analysis purposes. 
  • Knowledge of relational databases. Knowledge of EMR data structure for positions working with patient-related data.  
  • Ability to problem-solve creatively and analyze processes and systems
  • Must possess written and verbal communication skills necessary to gather and exchange data (both internally and externally) with members of the team. 
  • Ability to independently assess which data management and statistical strategies are needed to optimally report outcomes.
  • Administrative skills, including advanced use of word processing, database, spreadsheet and desktop publishing software.
  • Ability to analyze complex data sets.
  • Data mining/management, data collection instruction, including ability to show data in a user-friendly format for a variety of audiences.
  • Good analytical and problem-solving ability to assess, prioritize and solve highly complex clinical and systems problems.
  • Strong problem identification and resolution skills.
  • Excellent interpersonal and communications skills required to work with a diverse group of people.
  • Ability to balance multiple tasks simultaneously and quickly switch between priorities/tasks.
  • Ability to interact with all levels of staff and adapt to a rapidly changing work environment.
  • Requires an advanced degree of problem solving in a fast paced, high dynamic and complex environment.
  • Requires an awareness of the need for timely communication, ability to identify potential barriers and strategies, and ability to synthesize and integrate information.
  • Knowledge of and ability to use multiple information systems and software.
  • Expert proficiency with word processing, spreadsheet software, database structures, and the internet.

 

Required Licensure/Certification:

  • EDW internal certification required within 6 months for positions involving patient data. 

 

Work Environment:

  • Normal office environment where there are limited physical discomforts due to temperature, noise, dust, and the like.
  • Travel between campuses when required.

 

JHU Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.

 

Classified Title: Business Intelligence Analyst II
Working Title: TIC Data Analyst 
Role/Level/Range: ATP/03/PC 
Starting Salary Range: $50,700 - $69,780 annually (commensurate with experience)
Employee group: Full Time 
Schedule: Mon-Fri 8am-5:30pm 
Exempt Status: Exempt  
Location: ​​​​​​​School of Medicine Campus 

Department name: ​​​​​​​IT@JH Technology Innovation Center 
Personnel area: University Administration

 

The successful candidate(s) for this position will be subject to a pre-employment background check.

 

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

 

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

 

The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.

 

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

 

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled. 

 

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School of Medicine - East Baltimore Campus