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Job Req ID:  81550

Team Leader

We are seeking a Dining Services Team Leader  who provides day-to-day management support and overall direction to the hourly team members for dining operations. Responsibilities include oversight of menu signage, training programs, food safety, production and presentation of food, inventory management and cost control, adherence to local, state and national food sanitation regulations, and proper use of necessary kitchen equipment.  


This position reports to the location manager and shares the commitment to create an environment that enhances the dining experience of Hopkins students and supports the academic mission of the University. This position will also participate in team meetings and planning efforts to ensure we maintain the highest level of service and quality for Johns Hopkins University students.


Specific Duties & Responsibilities:


  • Work with hourly team members to ensure adherence to schedules so there is no disruption in service and to limit overtime labor.
  • Collaborate with the dining team to develop opening schedule and operations calendar.
  • Make recommendations for discipline to the location manager.



  • Ensure compliance with food standards and presentation via recipes, and food production sheets in collaboration with the culinary team and location manager.
  • Ensure all sanitation and safety regulations are being followed in collaboration with the Safety and Sanitation Manager.
  • Ensure opening and closing duties are completed daily.
  • Coordinate with service contractors for all equipment needs of the location.
  • Builds and maintains strong professional relationships with students, and dining team members.
  • Ensures show quality standards are maintained at all times.
  • Support management for all openings of main dining operations as well as opening of new projects.


Minimum Qualifications (Mandatory):

  • High School/GED required. Associates Degree preferred.
  • Additional education can substitute for experice to the extent permitted by the JHU Equivalency Formula.*
  • Three (3) years related experience required. Experience should include previous experience in a foodservice operation in a supervisory role or higher with a preference in collegiate dining; managing the service and repair of foodservice facilities and equipment and working in a contract management environment.


* JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. 


Special Knowledge, Skills & Abilities:

  • Demonstrated ability to work in a fast paced environment which requires a high level of independent thinking, integrity, attention to detail and flexibility
  • Demonstrated use of Microsoft Office Suite and the ability to learn new software packages to include BlackBoard Transact, Sequoia Retail Software, online software suites and advanced knowledge of related technologies.
  • Self-directed, able to establish timelines and complete assigned tasks with minimal supervision.
  • Excellent written and oral communications skills, including the ability to articulate issues clearly to a diverse audience.
  • Demonstrated commitment and ability to practice open and effective communications with students; University faculty, staff and administration; contractor partners and external groups to build and maintain collaborative relationships.
  • Demonstrated ability to manage a complex workload, prioritize tasks, and use good judgment in providing services based on goals.



  • Current ServSafe certification or the ability to be certified within three months of employment.


Classified Title: Dining Services Coordinator
Working Title: Team Leader 
Role/Level/Range: ATO 37.5/02/OE 
Starting Salary Range: $17.59 - $24.80/hr (commensurate with experience)
Employee group: Full Time 
Schedule: Varies by Location 
Exempt Status: Non-Exempt 
Location: ​​​​​​​Homewood Campus 

Department name: Dining Programs 
Personnel area: University Student Services


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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