USS Facilities Project Manager
We are seeking a USS Facilities Project Manager for University Student Services (USS) to manage facilities requests, coordinate maintenance and repairs, and oversee minor capital and operational projects for USS facilities across all campuses. This role provides complete conception to completion project management of non-permitted construction projects for USS facilities. The role ensures that facilities remain operational, well-maintained, and aligned with institutional priorities.
This role will serve as the primary liaison with Johns Hopkins Facilities & Real Estate (JHFRE), ensuring efficient and effective execution of maintenance, repairs and permitted construction activities. Responsibilities also include regular communications and status updates with internal stakeholders, including USS leadership. Additionally, the role includes managing vendors, tracking preventative maintenance, and assisting in project planning, scope development, and execution of capital improvement projects.
This position reports to the Senior Director for USS Facilities, Planning and Design and contributes to the university’s mission by supporting an environment that enhances the student experience and operational efficiency.
Specific Duties and Responsibilities
Facilities & Maintenance Management
- Serve as the primary point of contact for facilities service requests, ensuring issues are logged, tracked and resolved efficiently.
- Partner with JHFRE to prioritize and coordinate maintenance and repair needs across USS facilities.
- Develop, review, and manage a preventative maintenance program for non-Housing & Dining facilities.
- Conduct regular facility inspections to identify operational deficiencies and recommend improvements.
- Provide as-builts and space data updates to the Facility Space Manager for accurate facility records.
- Oversee vendor relationships and manage maintenance, as needed, to ensure service quality and cost-effectiveness.
Project Management
- Work with USS stakeholders to develop and plan USS facilities projects and other special projects assigned by leadership and assist in identifying priorities.
- Coordinate minor capital and operational projects, ensuring alignment with USS priorities.
- Assist with project planning and scope development for facility-related improvements.
- Track project schedules, budgets, and milestones, providing regular updates to leadership.
- Assist with the procurement of professional design and construction services, including drafting RFPs.
- Oversee non-permitted renovation and improvement projects, from planning through closeout.
- Support relocations of personnel, equipment, and IT services related to facility changes.
- Represent USS priorities during construction activities, ensuring operational needs are met.
Administrative Management
- Manage and report on space utilization and facilities data to support strategic planning.
- Develop and track operational and capital budgets for facilities projects.
- Analyze maintenance and project data and generate reports and recommendations for USS leadership.
- Ensure compliance with university policies, safety regulations, and risk management requirements.
Special Knowledge, Skills, and Abilities
- Strong understanding of facilities operations, maintenance processes and vendor management.
- Familiarity with building systems, including HVAC, electrical and plumbing.
- Knowledge of construction planning processes, costs methods and materials.
- Knowledge of project planning, budgeting, and scheduling, particularly for minor capital projects.
- Knowledge of and familiarity with OSHA, BOCA, ADA, IBC, local, state and federal regulations.
- Proficiency in Microsoft Office (Word, Excel, Outlook, MS Teams).
- Proficiency with CPM scheduling software.
- Proficiency in construction project management information systems software applications.
- Ability to read and interpret construction drawings and specifications.
- Ability to work independently.
- Must be detail oriented and highly organized, with the ability to collaborate across departments.
- Able to set priorities and use discretion in order to make decisions within critical deadlines.
- Must demonstrate ability to manage long and short-term projects and ensure they are completed on time and within budget.
- Excellent oral, written and interpersonal communication skills. with the ability to provide clear updates and reports.
Minimum Qualifications
- Bachelor’s Degree in Architecture, Engineering, Construction Management or a related field.
- Five years of related experience.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Experience working in higher education facilities and/or student services environments.
- Eight+ years of related experience.
- PMP Certification.
- Experience managing service requests, vendor contracts, and minor capital projects.
- Proficiency and certification with construction project management information systems software applications.
Classified Title: Facilities Project Manager
Job Posting Title (Working Title): USS Facilities Project Manager
Role/Level/Range: ATP/04/PE
Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F 8:30-5:00/9:00-5:30
FLSA Status: Exempt
Location: Hybrid/Homewood Campus
Department name: USS Facility Operations
Personnel area: University Student Services