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Job Req ID:  87497

Utility Services Manager

Johns Hopkins Facilities and Real Estate is seeking a Utility Services Manager (USM) who is responsible for leading the operations and maintenance programs for the Homewood and Wyman utility plants and all utility infrastructure to meet safety, reliability, cost, and operational goals. The USM develops and implements engineering, maintenance and reliability best practices to ensure utility assets realize expected life cycles. These utilities include generation and distribution systems for steam, chilled water, and high voltage electricity. The USM is expected to drive plant efficiency through continuous improvement programs to meet departmental performance metrics. This position reports to the Assoc. Director of Facility Operations.


Specific Duties & Responsibilities:

  • Plan and manage the daily operations of the Homewood Campus (Homewood) and Wyman Park (Wyman) utility plants so that steam, chilled water, and electricity are generated and distributed efficiently and reliably.
  • This includes managing a complex chilled water plant that requires quick decision making on equipment start/stop times to maximize electric savings.
  • Manage Homewood and Wyman utility plant budgets, which have a combined value of approximately 15 million dollars.
  • Develops and administers budgets for the Homewood and Wyman utility plants, and utilities infrastructure.
  • This includes the oversight and reconciliation of expenses. Oversight of 10 FTEs; responsibilities include hiring, training, motivating and disciplining staff.
  • Develop and manage preventive maintenance programs for Homewood and Wyman utility plants and utility infrastructure, including steam, chilled water, domestic water, natural gas, sanitary and sewer, and high voltage electrical distribution systems.
  • This role will also maintain and troubleshoot all equipment and systems located in the Homewood and Wyman utility plants to ensure systems reliability.
  • Develop and document operating and casualty control procedures for the Homewood and Wyman utility plants. Develop and implement annual and long-term capital renewal programs for utility plants and infrastructure.
  • This includes identifying and prioritizing projects to be completed on a fiscal year basis while working within a limited capital renewal budget.
  • Provides design review on all utility plant and infrastructure projects to ensure that preferred products and operating schemes are employed. This includes representing Facilities Management at progress and design review meetings.
  • Assists with establishing a portfolio of standards for design and operational performance, energy conservation, and standardization of MEP fixtures and systems.
  • Ensures utility infrastructure as-built drawings are updated and recorded to reflect current system installations. This includes electrical, steam, chilled water, domestic water, sanitary and sewer, and natural gas systems.
  • Assists with project management tasks on projects related to utility plants and infrastructure.
  • Project costs range from 50 thousand to 10 million dollars.
  • Tasks include developing RFQ/RFP, oversight of contractors, contract award and administration, approving payments, and general management throughout the project.
  • Monitor and analyze energy usage profiles, specifically electricity and fuel use at the Homewood Campus and Wyman Facility for the purpose of recommending potential cost savings strategies.
  • Plans and manages underground utility repairs of steam, chilled water, electric, domestic water, and sanitary and sewer lines.
  • Prepares fuel usage reports for State Emissions compliance. Assist in the negotiation and procurement of fuel and electric contracts.
  • Assists with developing and documenting any necessary facilities related information that is used to support the University’s efforts in negotiating federal indirect cost recovery rates.
  • Assists with maintaining utilities consumption program that is used for billing customers connected to the Homewood service loops (i.e. Space Telescope Institute, BMA, Credit Union, and Homewood House Museum).
  • Assists with maintaining the campus wide metering programs. This includes the installation and calibration of all new meter installations.
  • Oversees Baltimore City Water and Sewer credit program; includes meter installations, recording data, and reconciling accounts.
  • Communicates with vendors, contractors and state and local government agencies, including Baltimore City Fire Department, MDE and the PSC.
  • Ensures compliance with OSHA, MOSHA, State and Federal regulations and JHU safety standards for all work involving utility plants and infrastructure.
  • Performs annual performance evaluations and determines merit increases for supervisory staff. Helps ensure University’s Title V Air Emissions Certification is accurate and current for submission to the MDE.
  • Manage compliance with MDE pertaining to Homewood’s underground fuel oil storage tanks (USTs) and Wyman’s above ground fuel oil storage tanks (AGSTs).
  • Problem Solving Uses broad range of engineering, construction, management and business knowledge to identify, describe, analyze and resolve technical, staffing, or financial issues.
  • Performs detailed studies of plant and infrastructure related data to determine efficient and cost effective ways to manage operations and construction of utility plants and infrastructure.
  • Compiles data to demonstrate the justification of decisions, procedures, and policies.
  • Investigates plant and infrastructure failures and determines causes and solutions.


Minimum Qualifications (Mandatory):

  • BS in an Engineering field or the technical equivalent.
  • Extensive job related experience may substitute for education.
  • Current State of Maryland 1st Grade Stationary Engineer’s license is required.
  • 10 years’ experience in plant management or other related experience required.
  • Prior supervisory experience required.
  • Must be computer literate and able to read and interpret engineering and construction documents, specifications, and technical manuals.
  • Strong written and oral communication skills.
  • Prior experience in project management preferred.
  • CEM certification preferred.


* Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.


Working Conditions:

  • Work may produce high level of mental/visual fatigue due to attention to details.
  • May be exposed to construction hazards.
  • Ability to work in environments with exposure to dust, heat, cold, noise, and fumes.
  • May work outdoors with exposure to extreme temperatures and other weather conditions.
  • Ability to move about or remain stationary for extended periods of time.
  • Ability to work in confined spaces. Work may require the use of protective safety devices including, but not limited to, safety glasses, gloves, hearing protection, and hard hat.


Classified Title: Utility Services Manager
Role/Level/Range: ATP/04/PF 
Starting Salary Range: Commensurate with experience 
Employee group: Full Time 
Schedule: M-F 7.5 
Exempt Status: Exempt 
Location: Homewood Campus 

Department name: Utility Operations 
Personnel area: University Administration


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711.


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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