Web Administrator
JHU Carey Business School is seeking an experienced web professional for a new role as Web Administrator. This position is a key player on the Johns Hopkins Carey Business School Marketing and Communications team, responsible comprehensive web strategy. This role is expected to provide critical technical leadership and vision to a team that serves the overall marketing and communications needs of the school. This position serves as the technical lead for Carey’s entire web presence by facilitating all aspects of the School's web efforts, which includes researching, planning, scoping and managing the development and implementation of all web elements. A primary responsibility in year one will be to act as the internal SME for a complete web redesign.
Due to the very technical nature of the work, the position requires someone able to adapt to changes in technology and environment quickly and easily, as well as serve as a change agent in promoting change among colleagues within the organization and its user communities.
NOTE- Applicants should submit URLS of websites they have developed.
Specific Duties & Responsibilities
- Build, maintain, and improve accessible, high quality, robust Drupal websites and web applications.
- Working with our web agency of record, initiate, research, develop, plan and test to ensure the technical feasibility of wireframes and other UI/UX designs for overall web health to align with industry best practice. Ensure seamless and secure integration with third party plugins and software.
- Provide technical assistance for website administrators while ensuring high-quality and accessible content that complies with the University’s branding guidelines
- Periodic performance checks for cross-browser and cross-platform consistency, and accessibility enhancements that meet federal standards for web accessibility
- Implement analytics and user tracking data to create internal and external reports for Marketing and Communications Team and key website stakeholders
- Serve as primary investigator of emerging web-based technologies, providing guidance, training, consultation, and/or leadership to peers and support staff (including department and web editors).
- Provide train-the-trainer training for school-wide web editors, who would assist department and center staff in administering Drupal. Collaborate with agency on all service requests and technical issues that rise a level.
- May serve as Marketing team’s technical liaison with the University's Enterprise Web Services office within IT@JH Cloud and Virtualization Services.
- Provide expertise and vision to investigate and execute web projects that support the school's marketing functions for prospects, support academic endeavors, nurture school community, and better promote the school as a whole and further its mission.
- Manage our web AOR to ensure all technical phases of project development, which includes initial client consultations, business requirements, building applications architecture, implementing and evaluating applications and enhancements for an optimal web experience.
- Serve as a key advisory to the Sr. Director of Marketing regarding web decisions and assist in managing expectations of all stakeholders.
- Manage two direct reports, one full-time Web Specialist and one long-term temp.
- Maintain high-level knowledge of relevant technologies through formal training programs or independent study, as well as to explore new technologies that would benefit the organization or its initiatives.
Special Skills, Knowledge & Abilities
- Demonstrated knowledge and experience using PHP, HTML, REST APIs, JavaScript, React, JSON, Git, Google Analytics, BrightEdge, WordPress and Drupal required.
- Knowledge and solutions for cross-platform and browser web development and design.
- Strong aesthetic sensibility and an understanding of web usability standards and content management systems.
- Strong ability to work in a team, communicate effectively via all mediums, and provide instruction and guidance for non-technical users.
- The ability to work in a dynamic environment.
- The ability to work independently.
- Strong communication skills, both written and verbal.
- Possesses an understanding of how the web can influence marketing practices.
- Strong attention to detail.
Minimum Qualifications
- Bachelor's Degree required.
- Five years of related experience, preferably with Drupal frontend and backend web development.
- Additional experience can substitute for education and additional education can substitute for experience to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Working knowledge of Web Content Accessibility Guidelines, Web Accessibility Initiative, and screen reading software strongly preferred.
- Experience and comfort with presenting to internal stakeholders, including senior leadership.
Classified Title: Web Administrator
Role/Level/Range: ATP/04/PE
Starting Salary Range: $73,300 - $128,300 Annually ($101,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: Monday - Friday 8:30-5:00 with some evenings and weekends when needed to meet team deadlines
Exempt Status: Exempt
Location: Hybrid
Department name: Marketing & Communications
Personnel area: Carey Business School