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Requisition ID:  116220

Administrative Coordinator

The Johns Hopkins University Comstock Center in Hagerstown, Maryland is seeking an Administrative Coordinator who will provide administrative support to the George W. Comstock Center. This person must maintain professionalism and confidentiality, be personable to incoming study participants and visitors, and exercise judgment to resolve issues. This position is fully onsite Monday – Friday, 8:00 am – 4:30 pm.


The Administrative Coordinator for the GW Comstock Center will assist both the administrative and data areas of the Center with general clerical duties such as data entry, filing, greeting participants/visitors, answering telephones, mail and package distribution, requesting, organizing and filing medical records, and other tasks as needed. This person will also assist in the clinic, collecting data from research participants via interviews, blood pressures, installing glucose monitors and other devices, and other clinic procedures as needed.


Specific Duties & Responsibilities

  • Answer a multi-line telephone system during Center business hours, routing calls appropriately and taking/distributing messages.
  • Greet research participants and visitors, identify them, and notify the appropriate department.
  • Escort participants/visitors into the Center lobby/areas and provide hospitality such as coffee and water.
  • Enter study data and other information into a computer or laptop using Excel, Access, and other database platforms.
  • Prepare and mail letters, packets, and record requests as needed.
  • Prepare research participant charts and forms prior to visits; disassemble and file completed charts.
  • Open and sort mail and packages.
  • Prepare and send documents and packages for delivery services.
  • Assist with submission of invoices.
  • Photocopy and file documents and charts.
  • Schedule/reschedule participant appointments.
  • Order and check-in supplies or other items as necessary.
  • Maintain the order and stocking of the lobby and other common Center areas as needed including restocking pamphlets and flyers, organizing reading materials and bulletin boards, checking rest rooms and snack areas for paper supplies, etc.
  • Assist with planning participant and staff social events.
  • Assist the Operations Director with schedule, facility issues, and other matters.


Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Three years related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Three years progressively responsible administrative experience preferably in an academic or medical setting.
  • Strong customer service orientation.
  • Knowledge of JHU policies and procedures, research study activities, and administrative systems strongly preferred.


Physical Requirements

  • Lifting and/or carrying objects weighing up to 20 pounds.
  • Walking and/or standing for the purpose of escorting research participants within the Comstock Center building and clinic.
  • Exhibit effective communication.
  • Possess organizational and time management skills.
  • Hand/wrist ability to perform keyboarding and mouse movements on a personal computer, laptop or other device.

 

 

Classified Title: Administrative Coordinator 
Job Posting Title (Working Title): Administrative Coordinator   
Role/Level/Range: ATO 37.5/02/OE  
Starting Salary Range: $18.20 - $33.90 HRLY ($65,000 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday to Friday: usually 8:00 am – 4:00 pm, however hours may vary depending upon participant schedules 
Exempt Status: Non-Exempt 
Location: School of Public Health - East Baltimore Campus 
Department name: 10001101-Epidemiology 
Personnel area: School of Public Health 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
School of Public Health - East Baltimore Campus

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