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Requisition ID:  115148

Programmer Analyst

We are seeking a Programmer Analyst who will participate in the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code.



Specific Duties & Responsibilities

  • Manage Optum Claims manager.
  • Work Epic Charging tickets.
  • Lead CPA Process Improvement Projects.
  • Lead Epic upgrade efforts.
  • Project Life Cycle Responsibility for CPA expansion and other projects.
  • Typically understands project life cycle and has responsibility for sections of life cycle.
  • Under guidance, responsible for full life cycle of small and/or parts of a large project.
  • Once priorities are set, perform tasks independently with regular process updates. Examples can easily be found in existing code, methods or online. Typically, concepts used are simple and standard.
  • Under guidance define business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
  • Gather system requirements by meeting with clients and researching existing technology to understand the business requirements for new applications.
  • Develop detailed tasks by analyzing project scope and milestones for projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards.
  • Write functional/technical specifications by taking the provided system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
  • Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solution for application development tasks.
  • Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve the support.
  • Create and document test scenarios using the appropriate testing tools to validate and verify application functionality.
  • Test all changes by using the appropriate test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
  • Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
  • Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
  • Monitor changes and resolve problems by responding to problems as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
  • Provide support by triaging and resolving issues to ensure prompt, effective service.
  • Agility to handle multiple priorities from different customers across JHU, JHHS and JHHC is required for success in this role.
  • Work closely with Departments to develop functional/technical specifications and process improvement recommendations.
  • Work with Epic Lancaster analyst and at times Epic Verona to work through Epic operational issues.
  • Work with departments and Epic Lancaster analysts to determine upgrade workflow impacts/training needs/testing.
  • Work with vendors to problem solve operations issues, upgrades, and maintenance.



Knowledge, Skills, & Abilities

  • Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
  • Must demonstrate critical thinking and analytical reasoning skills.
  • Ability to work on multiple priorities effectively.
  • Ability to prioritize conflicting demands.
  • Ability to execute assigned project tasks within established schedule.
  • Ability to work collaboratively in a team environment.
  • Ability to communicate effectively in the service of users and colleagues.
  • Writes and speaks clearly and concisely.
  • Possesses sound documentation skills.
  • Ability to maintain confidentiality.
  • Must demonstrate exemplary customer service skills.


On call requirements

  • May be required to work at the end of the month for month end closing.


*The responsibilities listed are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.




Minimum Qualifications
  • Bachelor's Degree.
  • One-year related experience.
  • Required to complete and pass certification in assigned EPIC application module(s) within 120 days of employment.
  • Additional related experience may substitute for required education, additional education my substitute for experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Knowledge in the assigned application as well as the platform on which it runs.

 

 

Classified Title: Programmer Analyst   
Role/Level/Range: ATP/03/PC  
Starting Salary Range: $53,800 - $94,400 ($74,100 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F 8:30AM - 5PM 
Exempt Status: Exempt 
Location: Hybrid/JH at Middle River 
Department name: ​​​​​​​SOM Admin CPA Quality Assurance 
Personnel area: School of Medicine 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 1-2 days a week

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