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Job Req ID:  27477

Medical Office Coordinator/Medical Assis

The Department of Medicine, Division of Occupational Health is seeking a Medical Office Coordinator/Certified Medical Assistant.  This position is responsible for patient care support duties and clinic environment at the Frito Lay Headquarters Employee Health & Wellness Center located in Plano, Texas. Functions under the supervision of the Nurse Practitioner in the clinic and will perform various clinical and administrative tasks as directed. Assist health care team with specific treatments and/or procedures. Monitor and maintain the clinic environment in an orderly and adequately stocked manner. Provide prompt, courteous and professional attention to the needs and requests of all patients and clients.


Specific Duties & Responsibilities:  Under the supervision and direction of the Nurse Practitioner:


  • Assist patients to exam room and prepare patient for examination. Obtain and record pre-examination testing to include height, weight, BMI and vital signs.


  • Perform delegated clinical tasks including vital signs, urine collection, blood collection, injections, electrocardiograms and routine dressing changes.


  • Assist health care team with specific treatments and procedures.


  • Administer and document specified injections as directed by NP and JHU policy.


  • Document all clinical care provided in JHU EMR in a thorough and timely manner.


  • Provide appropriate follow-up communication with health care team and patients.


  • Support health care team as directed. This includes clinical assistance, medical record retrieval, and communication with relevant parties, instrument sterilization, examination room preparation, filing, stocking, equipment care/maintenance and front desk coverage.


  • Assist Frito Lay employees with special medical needs throughout workday as directed


  • Order, stock and maintain exam rooms and clinic area with standard levels of supplies and equipment.


  • Perform minor housekeeping tasks to keep clinic areas in a clean and sanitary condition.


  • Check clinic area and exam rooms for malfunctioning equipment, broken furniture and general maintenance problems on a regular basis. Report findings to appropriate person and/or arrange for repairs as required.


  • Participate in skill development and training through in service programs to enhance knowledge level and to ensure mastery of patient care procedures.


  • Maintain a positive attitude and convey enthusiasm.


  • Participate in team work approach to responsibilities and activities within the clinic.


Minimum Qualifications:

 High School diploma or GED required.  Certification/Registration as a Medical Assistant (e.g. NCMA, AAMA, ARMA, AMT, NAHP, NCCT, NHA) required.  If not currently certified/registered, must become certified/registered within 90 days of date of hire.  Current CPR certification by the American Heart Association or the American Red Cross required.  Must maintain MA and CPR certification/registration during duration of employment in this position.


Preferred Qualifications:  Experience in urgent care or occupational medicine office

Additional Knowledge, Skills and Abilties:  Highly effective verbal and interpersonal skills.


Classified Title: Medical Office Coordinator/Certified Medical Assistant 
Role/Level/Range: ATO 40/E/02/OD 
Starting Salary Range: $15.26 - $21.00; Commensurate with experience
Employee Group: Full Time 
Schedule: Monday - Friday, 8:00am - 4:30pm 
Exempt Status: Non-Exempt  
Location: Frito Lay, Plano, Texas
Department Name: Medicine, Occupational Health 
Personnel Area: School of Medicine


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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