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Job Req ID:  78697

Sr. Program Officer

The Center for Communication Programs is seeking a Senior Program Officer who provides technical, programmatic, and administrative assistance to one or more programs and leads the development and implementation of discrete program activities independently. The Senior Program Officer I may supervise and mentor staff. This role travels internationally to lead short-term technical assistance (STTA) in areas of their expertise, and may oversee STTA trips of junior staff. S/he will lead technical work and center-wide initiatives independently. They will lead proposal development and contribute to strategic partnership development, with support.


Performance is measured in each of the areas below (program management, people management, technical work, and professional and organizational growth) with five criteria:

  • Quantity of Work
  • Quality of Work
  • Initiative, Problem Solving & Innovation
  • Interaction with Others
  • Communication


Performance of staff who supervise other staff will also be measured in:

  • Staff Development
  • Utilization and Allocation of Resources
  • Organizational Effectiveness


Specific Duties & Responsibilities:

While the SPOI’s specific project responsibilities will change over time, initially this SPOII may be responsible for:

  • COVID “Global Goods”
    • Under the Breakthrough ACTION program, this position will work closely with a SPO II to manage the COVID “Global Goods” agenda of the COVID portfolio. This includes but is not limited to overseeing the development and field testing of one to two l SBC related toolkits and guides that will be disseminated globally. Toolkits will cover topics such as how to develop and implement a comprehensive, strategic rumor monitoring system. Additionally, the SPO I will provide support to global goods activities including analysis of SBC promising practices to increase COVID-19 vaccine uptake (among health workers and the general population), and workshops to determine the applicability of implementing those practices in different contexts, and a job aid for health workers to improve their communication with clients for increased vaccine acceptance uptake.
  • COVID Surge Support:
    • This position will also assist with the management of the Breakthrough ACTION COVID-19 surge response team, that will support the implementation of the field-tested toolkits, job aids and workshops mentioned above based on requests for this and other support (such as RCCE strategy development or vaccine demand generation) requested by USAID Missions or their partners. The SPO I may provide the requested support virtually or on-site.
  • Lead technical areas, larger activity/ies and/or programs independently
    • Envision, design and initiate new program activities according to a larger program goal; this may include providing technical support to a new field-buy in, or  leading emerging technical areas, 
  • Oversee country programs with support
    • Produce and edit documents, work plans, reports, and presentations
    • Monitor budgets and make strategic decisions to reallocate funding according to strategic priorities
    • Act as liaison for consultant activities, ensuring statement of work, contract and deliverables are in place
    • Initiate, track and monitor procurements, contracts, work plans and other administrative and programmatic documents
    • Work closely with finance and administrative staff to ensure timely and compliant spending
    • Maintain frequent, open, ongoing communication with program team members in all locations (offsite, in headquarters, and internationally)
    • Liaise with internal and external partners
    • Adhere to JHU, CCP and donor rules, regulations and policies
    • Upload and save deliverables on relevant knowledge management platforms
    • Identify and address STTA needs independently
    • Work closely with research to routinely review program performance data and initiate adaptations to program management and implementation
    • Other duties may be assigned.


People Management

  • Supervise staff with support
    • Orient and train new staff members
    • Conduct regular (at least quarterly) check ins and annual performance reviews with all supervisees
    • Identify and recommend appropriate professional development opportunities for supervisees
    • Provide coaching and mentoring to promote continued growth and improvement among supervisees and other staff
  • Oversee and ensure the quality of work produced by staff or team.
  • Manage group work and effective team functioning independently; includes identifying and filling staffing gaps and independent contractor identification and hiring.
  • This position may not have official supervisory duties; s/he will engage in coaching and mentoring of staff.
  • Operate with compliance to all JHU supervisory policy.


Technical Work

  • Lead and manage technical work independently, including strategies, toolkits, communication materials, scripts, job aides, needs assessments, etc.
    • Generate and envision new activities, ideas, frameworks, and strategies that further high-level goals
    • Use tools, processes, best-practices and colleague review to ensure all products and documents are of the highest quality possible
    • Provide information to others about the quality of work. This includes raising concerns about errors, omissions, and poor quality products to the staff member responsible for that work, and requesting revision of work that is not high quality.
    • In collaboration with research and evaluation division, contribute to design and implementation of research plans and activities
  • Supervise/oversee STTA of junior staff with support
  • Provide support to the roll out of gender trainings in Francophone countries
  • Lead in-country STTA, including trainings, workshops, and program support, independently
  • Demonstrate technical expertise in relevant technical areas (i.e. SBC, knowledge management, health areas, etc.)
  • Demonstrate high level technical communication, including writing reports, creating and giving presentations, and facilitating trainings or group discussions


Professional & Organizational Growth

  • Initiate and lead center-wide initiatives, independently
    • May include brown bags, communities of practice, etc.
  • Lead proposal development (technical, budget, coordination) with support
  • Contribute to strategic partnership development with support
  • Represent JHU and CCP at relevant external meetings and events
    • May include delivering technical presentations, networking, relationship building, and initiate and follow through with opportunities for collaboration
  • Stay abreast of technical updates
  • Professionally engage and collaborate with other programs across the Center
  • Recognize and address factors that might strategically impact a program or the Center, and propose solutions to appropriate staff members
  • Proactively seek opportunities to expand leadership and management skills
    • Complete at least two JHU training courses related to job duties per year. For supervisors, this should include completing CCP HR’s recommended core courses in the JHU Supervisory Training Program within two years of taking on official supervisory duties
  • Request or initiate quarterly check-in meetings with supervisor to assess performance, strengths and areas for improvement in your current position, and establish professional goals
  • Identify opportunities for bringing new skills into the Center, including attending JHU courses and seminars, conferences, other external trainings etc.


Minimum Qualifications (Mandatory):

  • Masters’ Degree (M.A., MHS, MPH) required.
  • Five years related experience required.
  • Additional relevant experience and/or training may substitute for some education, to the extent permitted by the JHU equivalency formula.*
  • Technical leadership in social and behavior change (SBC) or Communication for Development (C4D) required.


* JHU Equivalency Formula: 30 hours may substitute for one year of education.  


** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. 


Preferred Qualifications:

  • International experience is preferred.
  • Ability to speak and read French is preferred. language abilities preferred.
  • Management and leadership experience preferred.
  • Being highly organized and detail-oriented is a plus.


Classified Title: Sr. Program Officer
Role/Level/Range: ACRP/04/MF 
Starting Salary Range: $71,513 - $98,412 (commensurate with experience)
Employee group: Full Time 
Schedule: M-F, 8:30-5 
Exempt Status: Exempt 
Location: ​​​​​​​JH at 111 Market Place 

Department name: ​​​​​​​Ctr for Communication Programs CCP 
Personnel area: School of Public Health


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


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JH at 111 Market Place