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Requisition ID:  118717

Assistant Director of Residencies and Student Events

JHU Carey Business School is seeking an individual with strong logistical and relationship building skills for the role of Assistant Director of Residencies and Student Events.  The individual will be key member of the MBA Programs team and serve as a champion for the student experience. This role is responsible for shaping and executing a comprehensive student experience strategy that supports the academic, professional, and personal growth of our MBA students. The Assistant Director will design and implement programs, activities, and initiatives that foster a strong sense of community, promote student engagement, and enhance the overall student journey. Additionally, the position will support events and academic programming as it relates to Carey’s undergraduate Business minor.


This role demands a blend of strategic vision, meticulous planning, and collaborative execution to ensure a positive and impactful student journey from admission through graduation. It also requires flexibility to work with multiple distinct student populations. The Assistant Director will collaborate closely with program stakeholders to identify areas for enhancement and innovation in the student experience, incorporating best practices and emerging trends. The successful candidate will be a creative problem-solver, a skilled communicator, detail-oriented, and a passionate advocate for the student experience.


The position will be located at our Washington DC location, with extensive travel to our Baltimore Harbor East location. Occasional evening and weekend work will be required to accommodate program needs.


Specific Duties & Responsibilities


Program Design and Execution (40%)

  • Leads the planning and execution of signature MBA events, which include MBA Preview Days, onboarding webinars, EMBA Orientation, FTMBA Foundations Week, EMBA residencies, community engagement lunches, professional development series, guest speaker engagements, and graduation ceremonies from both FTMBA and EMBA perspectives.
  • Design new events and/or provide strategic improvements to existing events to improve student engagement, learning, and/or professional development.
  • Supports the implementation of events and programming for the undergraduate Business minor.
  • Manages all logistical elements associated with events, including budgeting, venue selection, catering, marketing, and technology integration.
  • Ensures smooth execution of events to foster a positive and engaging atmosphere for all students involved.


Strategic Student Experience Planning (30%)

  • Develops and implements a comprehensive student experience strategy that aligns with the goals of the Full-Time MBA (FTMBA) and Executive MBA (EMBA) programs, as well as the overarching mission of the Carey Business School.
  • Identifies key areas for enhancement and innovation within the student experience, utilizing best practices and emerging trends to foster an enriching environment for both FTMBA and EMBA students.
  • Collaborates with faculty, staff, and students to solicit feedback, ensuring that all initiatives are effectively aligned with the objectives of both the FTMBA and EMBA programs.
  • Manages student professional development reimbursement fund, including overseeing processes of student applicants and reimbursement processes.


Collaboration and Communication (15%)

  • Build strong relationships with key stakeholders across the Carey Business School and the wider Johns Hopkins University ecosystem, including faculty, program staff, career services, student affairs, campus operations, and alumni relations.
  • Communicate effectively with students, providing timely updates and addressing their concerns.
  • Represent the FTMBA and EMBA programs at school-wide events and initiatives.
  • Assessment and Continuous Improvement (10%):
  • Develops and implements metrics to assess the effectiveness of student experience initiatives across both MBA programs.
  • Analyzes data and feedback from students to identify areas for improvement and innovation, driving continuous refinement of programs and activities to elevate the student experience for FTMBA and EMBA cohorts alike.


Assessment and Continuous Improvement (10%)

  • Develops and implements metrics to assess the effectiveness of student experience initiatives across both MBA programs.
  • Analyzes data and feedback from students to identify areas for improvement and innovation, driving continuous refinement of programs and activities to elevate the student experience for FTMBA and EMBA cohorts alike.


Other duties as assigned (5%)


Special Knowledge, Skills, and Abilities

  • Event Planning & Management - Plan and execute engaging and impactful events.
  • Project Management: - Build rapport and maintain strong relationships with diverse stakeholders.
  • Communication - Communicate effectively and persuasively with different audiences.
  • Problem-Solving & Decision-Making - Analyze situations, identify solutions, and make sound decisions.
  • Technology Proficiency - Proficient with Microsoft Office, Zoom, and survey tools.
  • Student-Centered Approach - Passionate about working with students and fostering a positive learning environment.
  • Emotional Intelligence - Understand and manage emotions; navigate interpersonal dynamics effectively.
  • Adaptability & Flexibility - Thrive in a fast-paced environment, adapt to change, and multitask.
  • Initiative & Proactiveness - Proactive problem-solver; willing to take initiative.
  • Time Management & Organization - Exceptional organizational and time management skills; meet deadlines.
  • Attention to Detail - Detail-oriented with a focus on broader strategic goals.
  • Travel - Extensive travel between school locations.
  • Flexible Work Schedule - Work flexible hours, including evenings and weekends.


Minimum Qualifications
  • Bachelor's Degree
  • Three years related experience
  • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Master’s Degree in higher education, student affairs, or a related field.
  • Experience working with Business school students.
  • Experience in working with high profile academic programs.

 

 

Classified Title: Student Services Administrator 
Job Posting Title (Working Title): Assistant Director of Residencies and Student Events   
Role/Level/Range: ACRP/03/MC  
Starting Salary Range: $48,000 - $84,100 Annually ($64,000 targeted; Commensurate w/exp) 
Employee group: Full Time 
Schedule: Monday - Friday 8:30 - 5 or as needed weekends and evenings to support programming 
FLSA Status: Exempt 
Location: Hybrid/District of Columbia  
Department name: Academic Programs   
Personnel area: Carey Business School 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hybrid: On-site 3-4 days a week

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