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Job Req ID:  17467

Senior Development Coordinator for Volunteer Engagement

Working Title: Senior Development Coordinator for Volunteer Engagement 
Role/Level/Range: ATO 37.5/03/OF 
Employee group: Full Time 
Schedule: Monday- Friday 8:30am-5:00pm 
Exempt Status: Non-Exempt  
Location: 01-DC:District of Columbia 
Department name: 10000937-Development and Alumni Affairs 
Personnel area: SAIS


General Description


The position will manage the SAIS DAR volunteer engagement activity in a comprehensive manner to advance the school’s priorities and will play a critical role in developing the school’s major gift fundraising pipeline and network of future volunteer leaders. The position will provide strategic and operational support for volunteer leadership groups and committees including the SAIS Board of Advisors, Legacy Circle, Class Reunion Committees and other volunteer fundraising groups. The Coordinator will proactively identify, develop, implement and evaluate new opportunities to engage, steward and recognize SAIS volunteers and significant donors.


Essential Responsibilities


  1. Provide substantive support to the Associate Dean for Development and Alumni Relations for volunteer leadership groups and committees at SAIS; with activities including, but not limited to, planning and logistics, compiling materials and minutes, writing briefings, and event support.  Specifically, this position would be responsible for all logistics of the three SAIS Board meetings per year.  Other volunteer driven events will be supported by this position as needed.


  1. Create and manage a system for tracking volunteer leaders to ensure successful transitions and enhance planning efforts; work with gift officers, Directors and Associate Dean to evaluate and develop succession plans for volunteer leaders. With this, create and implement an “activity code” system in Aladin that is in line with strategic goals for giving volunteers accurate credit for their involvement, reflected in the database.


  1. Manage the Board of Advisors’ thank you call program to new donors at the $25,000+ level; identify qualifying donors; liaise with gift officers to prioritize calls, prepare briefings and talking points for trustees; select appropriate trustee callers based on commonalities with donors; ensure the directors or gift officers approach the trustees to make the calls on a timely basis.


  1. Manage the Reunion Committees, SWAN and Legacy Circle volunteer activities and solicitation calls managing their assignments, liaising with gift officers to prioritize calls, prepare briefings and talking points for volunteers; and ensuring calls are made on a timely basis.


  1. Help draft and oversee the administration of annual letters to Board members, in particular the welcome letter from the chair of the Board to new advisory council members, and an annual thank you letter and update from the Dean. Work with the Associate Dean and Directors of Development to ensure that volunteer leaders are regularly receiving communications appropriate to their engagement.


  1. Support and coordinate with Asst. Dir. Of Communications in developing content for SAIS DAR website for volunteer leaders where content specific to their work and interests would reside.


General Responsibilities


  1. Have knowledge of, and help develop, policies and procedures related to the engagement and stewardship of volunteer leaders and principal donors.


  1. Manage, coordinate or assist with other projects and events as required.




High School Diploma/GED required. College degree preferred. Five years of related experience is required (additional educational can substitute for related experience). Experience in higher education preferred. Customer service experience preferred. 


This position requires a high level of independent judgment and decision-making; strong oral, written, organizational, and social skills; the exercise of creativity, problem recognition, and resolution; the abilities to negotiate, concentrate and multi-task; great attention to detail and the ability to follow-through to completion; as well as an enthusiasm for working with people. Sense of humor, extraordinary tact, and the foresight to anticipate and remove obstacles are highly desirable traits.  Requires a willingness and availability to work nights and weekends several times per year.


This position requires the ability to effectively interact with Board of Trustee members and $1 million donors. Must be self-directed and able to independently develop solicitation strategy and plan board meetings. Operates autonomously and reports out to management and leadership.


Exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area. Knows the formal and informal departmental goals, standards, policies and procedures that include familiarity with other departments within the school. Strong computer skills preferred; a working knowledge of Microsoft Office is required. The incumbent will be trained in the use of the JHU development database.


JHU Equivalency Formula:  30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for required education on the same basis.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.                                                                                   


This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.


JH at SAIS - Washington DC