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Requisition ID:  115269

Operations Administrator

The Johns Hopkins University Bloomberg Center Facilities team seeks an Operations Administrator to support the department and the Hopkins Bloomberg Center as a whole. Reporting to the Campus Operations Manager, the Senior Administrative Coordinator is responsible for many of the department's administrative functions.


The ideal candidate is a quick learner, independent, responsive, and results-oriented with strong interpersonal skills.


Specific Duties &Responsibilities


Administrative Operations (70%)

  • Serves as the primary point of contact for work order management system (Angus) and departmental email. Triages and responds to requests and follows up as needed. Communicates and/or schedules work or disruptions to office occupants. Updates workspace signs and directories. Creates and posts temporary building signage as needed. Schedules and coordinates departmental meetings and events. Provides input on and assists in drafting and formatting department policies. Drafts and sends out internal and external departmental communications. Tracks building policies and SOP documents. Tracks information on the DC Resource Portal webpage and communicates needed changes as it relates to facilities policies.
  • Serves as the primary point of contact for work order management system (Angus) and departmental email. Triages and responds to requests and follows up as needed.
  • Communicates and/or schedules work or disruptions to office occupants.
  • Updates workspace signs and directories.
  • Creates and posts temporary building signage as needed.
  • Schedules and coordinates departmental meetings and events.
  • Provides input on and assists in drafting and formatting department policies.
  • Drafts and sends out internal and external departmental communications.
  • Tracks building policies and SOP documents.
  • Tracks information on the DC Resource Portal webpage and communicates needed changes as it relates to facilities policies.


Facility Support (20%)

  • Assists with office supply, pantry supply, and general facility supply inventory, purchasing, and stocking.
  • Reports facility and furniture issues and coordinates repairs with outside vendors.
  • Assists faculty and staff to navigate the building; meeting office occupants when needed.
  • Schedules office and furniture moves.
  • Tracks vendor information.


Other Support (10%)

  • Pulls and analyzes reports from 25Live event management system.
  • Provides back up coverage for mail room and loading dock.
  • Assists with event set ups and other event related needs.
  • Completes special projects and other duties as assigned.
  • Assists with building tours as needed.


Special Knowledge, Skills, or Abilities

  • Strong organizational, interpersonal and customer-service skills.
  • Detail oriented.
  • Ability to work independently and in a team; to take initiative and be flexible.
  • Demonstrated ability to show good judgment in communicating issues that are sensitive and confidential.
  • Proficiency in prioritizing a variety of tasks and deadlines.
  • Strong problem-solving skills and flexibility.
  • Outstanding organizational skills and attention to detail.
  • Software knowledge and ability to work with the MS Office Suite, Event management/scheduling software (25Live), ticketing software (Angus), and accounting software (SAP).
  • Excellent proofreading and editing skills.


Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Five years progressively responsible administrative experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to work in a fast-paced, collaborative environment and respond quickly, creatively, and flexibly.

 

 

Classified Title: Sr. Administrative Coordinator 
Job Posting Title (Working Title): Operations Administrator   
Role/Level/Range: ATO 37.5/03/OF  
Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F, 8:30 AM-5:00 PM 
Exempt Status: Non-Exempt 
Location: District of Columbia 
Department name: ​​​​​​​555 Penn 
Personnel area: University Administration 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Hopkins Bloomberg Center at 555 Pennsylvania Ave - Washington, DC

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