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Job Req ID:  41277

Payment Posting Specialist

General Summary/Purpose


Responsible for maintaining the accuracy and timely accounting of incoming and outgoing payments for departmental and payer lockboxes and revenue accounts.  Duties include preparation, processing, posting and reconciling to source documents.  This staff member will be responsible for researching suspense and canceled checks, as well as various other cash related duties.  


Specific Duties & Responsibilities


  • Sort Lockboxes; flag EFT monies.
  • Post payments and rejections (manual & electronic) in Epic.
  • Posts Time of Service, credit card deposits and journal vouchers to the Epic system. 
  • Interacts with clinic and billing office staff.
  • Post auto self-pay file. 
  • Obtains documentation, organizes, prepares and posts negative remittances from third party payers continuing to track until resolved.
  • Reconciles source document totals to Epic daily.
  • Initiates paperwork for misdirected and incorrect payments and forwards to refunds.   
  • Researches canceled checks to determine destination and procures misdirected payments.
  • Initiates paperwork and the necessary back-up documentation for journal voucher transfers.
  • Moves payments to pending balances in multiple groups on the Epic system.
  • Accurately maintains online Refund Distribution Sheets.
  • Completes month-end closing.


Technical Knowledge:

  • Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).
  • Working knowledge of JHU/ PBS Billing Applications.
  • Provides feedback regarding problems to management.


Professional & Personal Development:

  • Participate in on-going educational activities.
  • Assist in the training of staff.
  • Keep current of industry changes by reading assigned material on work related topics.
  • Complete three days of training annually.


Service Excellence:

  • Must adhere to Service Excellence Standards.
    • Customer Relations
    • Self-Management
    • Teamwork
    • Communications
    • Ownership/Accountability
    • Continuous Performance Improvement


Minimum Qualifications


High school diploma/GED required.


  • Minimum of one year of experience in medical payment posting or in an accounting/bookkeeping specialty area is required. 
  • Aptitude for figures and attention to detail.
  • Strong organizational skills.
  • Capable of meeting deadlines and working well under pressure.


Additional education beyond minimum experience qualifications may substitute for required experience to the extent permitted by the JHU equivalency formula:


* JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. *


Special Knowledge, Skills, and Abilities


Able to operate basic office equipment, e.g. photo copier, fax machine, scanner, PC, telephone, etc.

Physical requirements for the job:

  • Able to sit in a normal seated position for extended periods of time.
  • Able to reach by extending hand(s) or arm(s) in any direction.
  • Finger dexterity required, able to manipulate objects with fingers rather than entire hand(s) or arm(s), e.g., use of computer keyboard.
  • Able to communicate using the spoken and written word.
  • Able to see within normal parameters and to hear within normal range.
  • Able to move about.
  • Able to lift minimum weight, 10 lbs.



Classified Title: Payment Posting Specialist 
Working Title: Payment Posting Specialist  ​​​​​
Role/Level/Range: ATO 40/E/02/OC 
Starting Salary Range: $13.36 - $18.41; commensurate with experience
Employee group: Full Time 
Schedule: Monday-Friday, 8:30 am - 5:00 pm, 40 hours/week 
Exempt Status: Non-Exempt  
Location: 20-MD:JH at Franklin Square 
Department name: 10003879-SOM Admin CPA Payments 
Personnel area: School of Medicine


The successful candidate(s) for this position will be subject to a pre-employment background check.


If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.


The following additional provisions may apply depending on which campus you will work.  Your recruiter will advise accordingly.


During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.


The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled. 


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JH at Franklin Square